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GDPR: What we have done

Posted by Mark Hall | 8 Nov 2017, 10:50 AM

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In this blog, Mark Hall discusses the fundamental relationship between Controllers and Processors under GDPR is rebuilt on very solid foundations, and that our clients can be assured that they are indeed working with a Data Processor that is fully compliant.

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Never forget a phone call conversation

Posted by Paul Storey | 10 Oct 2017, 14:23 PM

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In this blog Paul Storey, our head of voice, discusses how different job roles can use an on-demand call recording service to never forget a conversation. Available on fixed business lines and mobile phones Paul discusses how a personalised playback service not only saves money in comparison to an always-on call recording solution, but provides an affordable productivity tool.

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Health and Social Care coming together through HSCN

Posted by Mark Hall | 18 Sep 2017, 13:55 PM

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In this blog, in advance of ‘peak N3/HSCN migration’ season, Mark Hall looks at some of the exciting projects and use cases that NHS organisations and clinicians may be using their HSCN connectivity for as well as how this more comprehensive, accurate data will transform how we care for people and treat patients.

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Things to consider when migrating Unified Communications into the cloud

Posted by Andrew Nicholl | 13 Sep 2017, 10:04 AM

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With the increase in Unified communications (UC) solutions moving into the cloud this year we discuss the considerations businesses must take when moving from an on-premise voice solution to a cloud-based platform from security through to integration.

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Upping the security stakes

Posted by Mark Hall | 23 Aug 2017, 11:01 AM

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In this blog, Mark Hall discusses the impact of GDPR and the issues organisations are going to face around data breaches whether malicious theft or the inadvertent actions of staff, which could cause them to fall foul of GDPR. He throws light on the technology that can be considered to help safeguard your business data and avoid those GDPR infringements and some of the regulations that mean you are already part way there with GDPR rules.

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Green light spells opportunity for public sector

Posted by Mark Halpin | 7 Aug 2017, 12:40 PM

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With recent research saying that NHS Trusts spent less on Cloud in 2016 in comparison to 2015 we discuss how Government Digital Service's Technology Code of Practice on public sector use of the Public Cloud could transform Cloud consumption for healthcare organisations and what Redcentric are doing to allow healthcare to transact with Public Cloud providers securely.

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The era of the skills partnership?

Posted by Stephen Rees | 27 Jul 2017, 14:04 PM

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In this blog, Stephen Rees explains how businesses should associate with the bimodel approach - a combination of old-style and modern IT practices to pursue new opportunities. He looks at how businesses can create a hybrid cloud approach by engaging with specialists to ensure a smooth transition.

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Back to basics - 5 key controls from the Cyber Essentials scheme

Posted by Mark Hall | 26 Jun 2017, 13:58 PM

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In this blog, Mark Hall explains how organisations need to ensure security essentials to protect their businesses from malware phishing attacks. He has highlighted the basic five key security controls that every business need to apply for administration and network environment system.

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What to do when your data centre provider has an extended outage

Posted by Mark Hall | 6 Jun 2017, 13:04 PM

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Following Capita’s recent outage that went over the bank holiday weekend Mark Hall provides advice on what options you have if your data centre provider suffers an outage and questions to ask data centre providers to ensure you’re getting the best from your hosting solution.

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No Wanna, no Cry

Posted by Mark Hall | 1 Jun 2017, 16:28 PM

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In this Blog, Mark Hall discusses about the impact of the WannaCry ransomware attack which infected more than 230,000 computers across over 150 countries within a single day. He also explains what Redcentric did during the course of the attack to protect customers.

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How can the NHS use wearable data to create benefits for patients?

Posted by Mark Hall | 23 May 2017, 14:33 PM

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In this blog, Mark Hall explains how data from technology apps and smartphones can help in the diagnosis of medical health problems to best advise health care professionals.

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Dynamic communication and collaboration in the NHS

Posted by Phil Moore | 4 May 2017, 11:57 AM

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Joining up NHS and the wider social care network starts with improving communication between all organisations. Without effective communications strategies in place, teams cannot collaborate and response times for patients increase. There’s a better way to communicate and collaborate – and as part of the NHS’ digital transformation, new technologies around connectivity and communications tools are coming into play to better join up health services.

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Why is the public sector looking up to the Cloud

Posted by Mark Hall | 28 Apr 2017, 12:05 PM

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Government departments are under pressure to drive efficiencies whilst adhering to directives such as Cloud First. However due to heavily integrated systems, legacy applications, ageing hardware and software, public sector organisations are facing barriers when looking to benefit from the latest technology innovations. We look at how, the Public Sector can transition into the Cloud securely and effectively.

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Tuning up for DevOps

Posted by Jonathan Birch | 25 Apr 2017, 09:31 AM

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As more businesses look to take on a DevOps approach to increase agility and development processes we discuss what DevOps is, how businesses are transforming their performance from taking up this mindset and how that is being translated into IT processes.

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Why ‘Year Zero’ isnt going anywhere

Posted by Glenn Temple | 28 Mar 2017, 14:36 PM

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With WikiLeaks publishing the first of a series of leaks, called ‘Year Zero’, on the CIA we take a look at cyber security, the importance of it between a government and its citizens and the impact of the growing value of Bitcoins on cyber-attacks.

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Infrastructure Transformation across the NHS

Posted by Phil Moore | 23 Mar 2017, 10:56 AM

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Technology underpins every part of the NHS’ transformation. From enabling better patient-provider relationships through to streamlining operations, from sector-specific applications to industry standard components, technology plays the central role in the NHS’ digital transformation. And that’s part of the issue.

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Internet of Things to revolutionise retail

Posted by Simon Michie | 20 Mar 2017, 15:51 PM

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One of the key goals for retailers has always been to create a seamless customer experience. In this blog, Simon Michie looks at how the Internet of Things (IoT) is at the forefront of retail innovation and how this will result in an improved customer experience.

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Why HSCN is better than N3

Posted by Mark Hall | 16 Mar 2017, 09:37 AM

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In this blog, Mark Hall explains how HSCN is designed to enable regional collaboration, provide flexibility and increase reliability for health and social care organisations. He also explains how HSCN is better than N3 to increase the efficiency of health and care organisations.

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Businesses beware of G-Cloud rogue traders

Posted by Peter Nailer | 8 Mar 2017, 10:15 AM

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In this blog, Peter Nailer explains how government set up the G-Cloud Framework to ease the strain of IT procurement for public sector organisations. He also explains how consultancy firms seem to be acting like rogue traders who left businesses without any type of support or guidance when G-Cloud contracts get expired.

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Integrated Care and Social Care

Posted by Phil Moore | 23 Feb 2017, 09:56 AM

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With changes in the way NHS care is being delivered, Phil Moore discusses how the NHS are moving towards an Integrated Care and Social Care approach. He looks at how sharing data ultimately leads to sharing insights to drive a more cohesive service and increased care to patients.

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