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What to do when your data centre provider has an extended outage

Posted by Mark Hall | 6 Jun 2017, 13:04 PM


Following Capita’s recent outage that went over the bank holiday weekend Mark Hall provides advice on what options you have if your data centre provider suffers an outage and questions to ask data centre providers to ensure you’re getting the best from your hosting solution.

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How secure is your bank?

Posted by Glenn Temple | 21 Feb 2017, 15:13 PM


In this blog, Glenn Temple explains how financial sectors are falling victims to cyber criminals. He looks at the Lloyds cyber-attack, the industry’s protection against data breaches and the impact on reputation and financial implications of an attack.

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Making the right call on broadband backup

Posted by Sean Paxton | 22 Feb 2016, 14:30 PM


In an age of increasing broadband speeds and the expectation of high-speed connectivity without a second glance, the recent lengthy outage experienced by BT, while unexpected, did raise the issue of business continuity. This blog looks at why businesses should be wary of being lulled into a false sense of security regarding "always-on" connectivity making sure they have a contingency plan in place should the worst happen.

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DRaaS: why disaster recovery is no longer the preserve of the rich

Posted by Jonathan Birch | 1 Sep 2015, 13:13 PM


As demand put on technology to support business operations increases have you ever thought about what would happen in the event of a disaster to allow your business to keep operating? In this blog Jonathan Birch looks at how Cloud has enabled disaster recovery as a service, making business continuity possible for any business.

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The rise of DRaaS

Posted by Stefan Haase | 1 Dec 2014, 16:24 PM


In this blog, Stefan Haase explains how Disaster Recovery as a Service (DRaaS) can help customers avoid the headache of getting their business back up and running in the event of a data loss. He explains how tailored Cloud services can protect against the whole stack to provide a 'pay as you go' DR service.

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Stairway to SQL Server High Availability (HA) solutions – level 1: Overview of all SQL Server’s HA offerings

Posted by Louis Ozougwu – MCITP - OCP - Oracle RAC | 27 Oct 2014, 18:12 PM


This is the first in a series of blogs by Louis Ozougwu, Senior Database Consultant at Redcentric. Louis looks to unmask the various SQL Server High Availability solutions. This first blog in the series presents an overview of the SQL Server High Availability solutions currently on offer.

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Protect yourself against the UK cyber attack

Posted by Stuart Brown | 12 Jun 2014, 17:41 PM


Unless you’ve had your head in the ground, you can’t have failed to have heard that the UK could be the target of the biggest cyber attack ever in the forthcoming week or so. British investigators have been working with the FBI to trace the hackers behind the infamous GOZeus and CryptoLocker botnets.

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Winter is coming – is your data centre ready?

Posted by Paul Hone | 9 Dec 2013, 18:18 PM


Winter presents data centre managers with a number of possible weather related challenges that require some planning to ensure uptime. Most of these issues are very minor but even the smallest thing can have a cascade effect. Paul Hone, Redcentric’s Data Centre Manager looks at some of the issues that can be caused by a sudden change in the weather.

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Natwest outages – will the bank face fines for IT failures?

Posted by Tim Wilkinson | 18 Apr 2013, 18:12 PM


Tim Wilkinson, Divisional Director of Customer Services at Redcentric, relays the latest developments in the RBS downtime saga. With the announcement that the Financial Conduct Authority are to investigate the IT issues which led to the series of incidents last summer, Tim reflects on how an underinvestment in IT can affect business continuity, as well as brand image.

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Bank holiday and business continuity

Posted by Paul Hone | 28 Mar 2013, 15:40 PM


Paul Hone, Data Centre Manager at Redcentric, discusses the importance of business continuity in the face of an extended bank holiday. Relaying his own experience of on-site disaster, Paul offers all savvy data centres his top tips for ensuring that the bank holiday weekend remains problem-free.

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RBS downtime

Posted by Tim Wilkinson | 21 Mar 2013, 15:47 PM


RBS suffered another major outage this month, seeing card transactions and cash withdrawals fail for a large number of customers following a mainframe outage. Tim Wilkinson, Divisional Director of Customer Services at Redcentric, discusses the lessons we can learn from RBS’s recent troubles, including the importance of an in-house customer service team and the dangers of outsourcing such support.

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Highlighting the issue of business continuity

Posted by Paul Hone | 5 Feb 2013, 16:57 PM


This Sunday saw 71,024 fans flood to the New Orleans Superdrome to watch the biggest US sports event of the year, the Super Bowl. And broadcast live in over 180 countries, it is estimated that 100 million people watched the event in total.

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Importance of remote working in the face of snow

Posted by Phil Dyson | 15 Jan 2013, 17:31 PM


This week the Met office has issued an ‘amber / be prepared’ warning of heavy snow in the North East, Yorkshire and the East Midlands. How will this affect your business operations? Some extraordinary figures have been circulated since the last bout of heavy snowfall, numbers that will have unsurprisingly worried business owners and management teams ever since. Increasingly, snow and adverse weather conditions cause travel chaos across the UK, with roads often impassable and public transport unusable. The result of this is that staff are unable to get to the office, and can mean that your business grinds to a halt.

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Data loss – not someone elses problem

Posted by Stefan Haase | 28 Aug 2012, 16:10 PM


It can be tempting to think of data loss as someone else’s problem. With your rigorous IT procedures and compliance policies, it could never happen to you, right? Unfortunately, that’s probably what companies including Visa, MasterCard and HSBC thought – until they had critical business data lost or stolen.

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Keeping a weather eye on business continuity and disaster recovery

Posted by Stefan Haase | 20 Jul 2012, 16:11 PM


The Great British Summer has done its best to spoil sporting events like The Open and Wimbledon (and even Redcentric’s company golf day!). But there’s nothing like the sight of the awful flood damage to homes and businesses across the country to focus the mind on the more genuinely negative aspects of the bad weather.

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Fail to plan, plan to fail

Posted by Stefan Haase | 11 Jul 2012, 11:18 AM


Proper planning and investment in the right technology are key. Generators and UPS equipment are only as good as the quality of the maintenance plans supporting them – age, poor maintenance and over-stressing equipment in an effort to keep costs down can all result in ‘Plan B’ existing in name only.

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Divide and conquer: a backup policy for every day

Posted by Stefan Haase | 27 Mar 2012, 14:09 PM


31 March may be World Backup Day, but every day is Backup Day for us and our customers. Created by a couple of concerned users of reddit, the social news website, the World Backup Day initiative aims to raise awareness of the importance of regular backups. And who can argue with that?

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Backup and recovery: 3 problems and a solution

Posted by Stefan Haase | 1 Dec 2011, 13:06 PM


74% of organisations are “not very confident” they could fully restore their systems or data after an IT failure. That’s the finding of the recent European Disaster Recovery Survey 2011 sponsored by IT group EMC and based on answers from 1,750 IT bosses in nine European countries.

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Utilising Virtualisation For Disaster Recovery

Posted by Stefan Haase | 25 May 2011, 16:13 PM


According to Gartner, around 15-20 per cent of IT workloads are already virtualised, and this figure could potentially treble to 50-60 per cent by 2012. Such positive adoption is easily explained when you consider that the resultant benefits read like an IT director’s wish list.

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Disaster averted thanks to our own IP Telephony service!

Posted by Ian Rhodes | 18 May 2011, 12:13 PM


InTechnology recently suffered a power outage at its London office, thanks to building work at a major development next door. This would have ‘shut down’ a traditional on-site PBX telephone system. However, our own IP telephony service, Unity, made sure it was business as usual!

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