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Redcentrics Cloud services in 3-5 minutes

Posted by Simon Michie | 8 Aug 2013, 13:45 PM

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I’m taking a rest from writing this week, and instead bring you a short video with my colleague Spencer Lea – filmed in co-operation with our partner IBM. In it he gives a short overview of Redcentric’s cloud capabilities and outlines the key benefits for organisations.

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Customer support in the Cloud

Posted by Tim Wilkinson | 1 Aug 2013, 13:47 PM

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Tim Wilkinson of Redcentric discusses the importance of good customer support for Cloud services. Outlining the detrimental effect poor customer service can have on business continuity, Tim also highlights what good customer support should look like, including the importance of robust SLAs and 24/7/365 hands and eyes support.

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Are you operating a legal Cloud?

Posted by Simon Michie | 26 Jul 2013, 13:53 PM

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The UK Data Protection Act (DPA) is often heralded as the world’s leading light when it comes to laws protecting personal data. However with increasing adoption rates of cloud services UK organisations are putting themselves and their data at risk by breaching data protection laws.

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Cloud SLAs: the dodgy white goods warranties of the tech industry

Posted by Fraser Fisher | 19 Jul 2013, 13:55 PM

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Recent media reports have shone the spotlight on a number of high profile public cloud companies for confusing SLAs. Service providers, such as HP and Amazon, have come under fire for using confusing terminology and for placing the responsibility for detecting failures squarely on the customer’s shoulders.

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Accountancy firms lag behind in Cloud market

Posted by Sean Paxton | 12 Jul 2013, 14:04 PM

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Sean Paxton, Product Manager for Networks at Redcentric, comments on survey findings which highlight a lack of Cloud adoption within accountancy firms. Despite security concerns often being cited as the root cause of Cloud skepticism, the study pointed to broadband issues as the true culprit. Sean draws on his expertise to offer insight into network best practice for the delivery of Cloud-based services.

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Why G-Cloud shows that more choice isnt automatically beneficial

Posted by Simon Michie | 10 Jul 2013, 14:07 PM

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The UK Government recently started the third iteration of its G-cloud programme – G-cloud iii. The first version of the programme was launched early last year and aimed to bring about a fundamental change to the way that the public sector procures ICT and specifically cloud services.

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Get PAYG governance before your employees rack up a huge bill

Posted by Simon Michie | 3 Jul 2013, 14:09 PM

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Stories about children unwittingly racking up huge bills on apps or downloading in-app content without realising the cost got me thinking about a comparable issue that we come across with increasing regularity in the cloud industry.

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Your essential Cloud checklist

Posted by Stefan Haase | 3 Jun 2013, 14:32 PM

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Stefan Haase offers valuable insight into the aspects of Cloud computing that often go unconsidered when organisations begin planning their hosted solution. Covering topics such as network connections and migration logistics, Stefan discusses what to consider and why, ahead of a move to the Cloud.

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Aligning business and the IT department

Posted by Stefan Haase | 26 Apr 2013, 14:55 PM

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Stefan Haase reflects on the recurring theme of a perceived misalignment between the objectives of the IT department . Drawing on previous customer interactions, Stefan discusses his belief that the IT department and the business should be working towards the same mutual goals, touching on the role of communication in achieving this.

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Hotmail downtime and the need for judicious failover testing

Posted by Paul Hone | 15 Apr 2013, 15:24 PM

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With the cause of the Hotmail meltdown having now been revealed, Paul Hone – Data Centre Manager at Redcentric, reflects on what we can learn. Despite the temperature rise being pinpointed as the cause for concern, Paul also explains the importance of regular failover testing, on full load, to prevent total outages.

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IT in schools: are we getting it wrong?

Posted by Ian Rhodes | 15 Mar 2013, 15:55 PM

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In the corporate world, IT is an integral part of our day-to-day dealings. However, visit any comprehensive high school and you will not experience the same reliance on IT and technology innovations. Ian Rhodes discusses the importance of keeping IT education in line with progression in the workplace, and the benefits this could have for the economy.

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What to virtualise?

Posted by James Odom | 7 Mar 2013, 16:02 PM

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Virtualisation is the strategy hot on every IT Director’s agenda, but rushing into virtualisation can back-fire. Not all applications and platforms are good virtualisation candidates, with some incurring legal problems or affecting performance of others in the shared space. It is important to give due consideration to a server’s suitability before it is committed to the Cloud, with this blog explaining the difference between a good and a bad candidate.

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Technology and the aging population

Posted by Stefan Haase | 5 Mar 2013, 16:09 PM

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Though technology is ordinarily associated with the young, the aging population of the nation means that such advancements will no longer remain solely a part of youth culture. In addressing the problems caused by an aging population, technological and IT advances will be key players in our adaptation strategy.

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The low-down on Cloud-based telephony

Posted by Phil Dyson | 22 Feb 2013, 16:32 PM

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There are a number of benefits of Cloud-based VoIP, and these go much deeper than just the cost-centric. It is unsurprising then, that businesses moving their traditional, premise-based PBXs to the Cloud are becoming increasingly common. I am a huge proponent of Cloud-based telephony, and would urge sceptical IT directors to cast their eye over the article.

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Five questions to ask your Cloud provider

Posted by Stefan Haase | 20 Feb 2013, 16:34 PM

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A recent survey found that an overwhelming majority of IT decision makers are frustrated by the chore of finding a Cloud service provider. If recent events have taught us nothing else, it is that an open line of communication between Cloud provider and end-user is more important than ever. Before virtualising, it is important to find out as much information as you can about the provider. With that in mind, we have come up with 5 key questions to ask your provider before you commit to their services.

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Beware fake clouds

Posted by Stefan Haase | 6 Feb 2013, 16:49 PM

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On the back of my recent blog from the Cloud Expo, I discuss the rising number of ‘fake Cloud’ offerings being proposed to CIOs, along with how to identify and avoid this potential hazard. Without paying due attention to the merits of your Cloud, your business could be at risk. It’s not only finding a resilient, secure Cloud that is a concern to CIOs. I recently read a survey that reported that an overwhelming majority are frustrated by the chore of finding a solution which utilises a genuine Cloud, and is not simply a traditional hosting service given a more pleasing title.

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The PC is dead? Not so fast…

Posted by John Roberts | 6 Feb 2013, 16:38 PM

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According to analyst group IDC, worldwide PC spending dropped 6.4% last quarter. In an article in Computer Weekly the slump in sales was attributed to consumers shunning PCs in favour of attractively priced tablets and smart phones.

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Cloud Expo sees focus on security and hybrid cloud

Posted by Stefan Haase | 31 Jan 2013, 17:00 PM

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This week, I attended the annual Cloud Expo, which saw around 3000 IT experts and professionals gather to exhibit and discuss the latest developments in Cloud technology. It was apparent from this year’s show that Cloud computing is migrating to becoming a more mainstream offering. Fewer companies were using acronyms such as IaaS, PaaS or SaaS, but rather Private Cloud, Managed Cloud Services or Managed Application Services.

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New public Cloud faces security breaches

Posted by Ian Rhodes | 29 Jan 2013, 17:16 PM

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There is a new player on the public Cloud scene, and they have run into issues already. Kim Dotcom has launched a Cloud service which claims to ‘protect your privacy’. However, with the dangerous practice of marketing consumer-grade Cloud as secure, Businesses need to be aware that things aren’t always what they seem.

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Importance of remote working in the face of snow

Posted by Phil Dyson | 15 Jan 2013, 17:31 PM

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This week the Met office has issued an ‘amber / be prepared’ warning of heavy snow in the North East, Yorkshire and the East Midlands. How will this affect your business operations? Some extraordinary figures have been circulated since the last bout of heavy snowfall, numbers that will have unsurprisingly worried business owners and management teams ever since. Increasingly, snow and adverse weather conditions cause travel chaos across the UK, with roads often impassable and public transport unusable. The result of this is that staff are unable to get to the office, and can mean that your business grinds to a halt.

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