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10 reasons the government should use a managed service provider


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A new report by the government’s public administration committee has found that an “obscene amount of public money” is being wasted on IT. The report, “Government and IT – A Recipe For Rip-Offs: Time For A New Approach” warns that the government will be “doomed to repeat the mistakes of the past” if it does not learn to be more “intelligent” in its dealings with IT suppliers.

What’s taken them so long?
The report concludes that “the current government seems determined to succeed where others have failed and we are greatly encouraged by its progress to date”. If this is true, then the government should look seriously at the real advantages a managed service provider (MSP) can bring:

1. A wide range of 21st century IT and Communications capabilities, delivered over a secure, resilient private cloud network.

2. The best technologies and constant upgrades at realistic commercially attractive prices.

3. Low capital outlay and predictable monthly costs.

4. Eliminated capital expenditure on overprovision of equipment for contingencies.

5. Flexible operational expenditure that can be adjusted to meet current needs.

6. Reduced storage costs through colocation of the government’s own physical servers in the service provider’s data centre (or using virtual server hosting).

7. Reduced storage and manpower costs through outsourced management of data backup and archiving.

8. Eliminated operational costs as the MSP meets the costs of upgrading and securing equipment and putting in place disaster recovery processes.

9. Annual savings of hundreds, if not thousands, of pounds through hosted IP telephony (VoIP) systems that support desktop communications, such as video calling and desktop sharing – especially if the same IP network is used for other voice and data services.

10. Significant power savings and therefore reduced energy costs, by centralising critical systems within data centres and running applications on a virtual platform.

Quality, expertise and support will clearly differ from provider to provider, but the best will offer the resilience, experience and security to meet stringent government requirements.

So isn’t it time for the government to shed its red tape and bureaucracy and let its departments benefit from the recipe for success that MSPs offer?



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