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Don’t let consumer problems cloud your business judgement.


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Although Gartner recently declared that Cloud computing is as ‘hyped up’ as it has ever been, its reputation is suffering a little. With each reported problem from the likes of Amazon, Google and more latterly Microsoft, businesses build up their defences and question if (rather than when) they should adopt Cloud services. It seems, if some parts of the media are to be believed, that the only thing you can’t put in the Cloud is trust. However, it’s important to examine the pros as well as the cons – and realise that not all providers should be tarred with the same brush.

Public vs private Cloud
In my opinion, the latest incident at Microsoft, where millions of Hotmail, SkyDrive and Office365 users were left twiddling their thumbs, should not put a black mark against the Cloud as a whole. Instead, it should highlight how important it is to host platforms and operating systems in the right private Cloud. Here at Redcentric for example, we own and manage our own network, so the platforms and applications we run are protected from faults that affect the public Cloud – such as hacking, power failures at third party data centres and traffic bursts in periods of high demand. Our network both resilient and offers virtually unlimited bandwidth and storage.

To summarise, public networks, platforms and data centres are geared towards the mass market and rely on low-cost infrastructure with no manned 24/7 support or business-grade SLA. Resulting outages and downtime may be an annoyance to Joe Public, whose recreational Office365 files are not accessible for an hour or two, but for a business whose customers rely on constant uptime, it’s a sure-fire route to lost revenue.



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