Tags
- Cloud 91
- Public Sector 37
- Security 34
- Data centres 32
- Managed Services 24
- business continuity 19
- G-Cloud 17
- outage 14
- Data Protection 12
- VoIP 12
- Data Security 12
- BYOD 12
- Remote Working 11
- Unified Communications 11
- disaster recovery 10
- Data Storage 10
- Cloud Services 10
- Government 10
- Mobile 9
- resilience 8
- Hybrid Cloud 8
- Legal 8
- Healthcare 8
- IP Telephony 7
- ADSL 7
- downtime 6
- Wi-FI 6
- Internet 6
- Telephony 6
- NHS 6
- N3 6
- Data Backup 5
- Cloud Computing 5
- IaaS 5
- Public Cloud 5
- internet of things 5
- DBaaS 5
- efficiency 5
- MDM 5
- Service Provider 4
- Oracle 4
- Infrastructure 4
- Data Centres 4
- MPLS 4
- Malware 4
- Cloud Telephony 4
- BlackBerry 4
- 4G 4
- Data Protection Act 3
- SLA 3
- Private Cloud 3
- SaaS 3
- Google 3
- Public Sector Network 3
- Symposium 3
- Network 3
- HSCN 3
- technology 3
- Regulations 3
- Apple 3
- SIP trunking 3
- Online Backup 2
- SQL Server 2
- databases 2
- BT 2
- PAYG 2
- VDI 2
- Amazon 2
- Mainframe 2
- Desk Top Sharing 2
- Migration 2
- IT Management 2
- Database as a Service 2
- Cloud Strategy 2
- data sovereignty 2
- ICT 2
- Insurance 2
- Software 2
- Applications 2
- Data 2
- PSN 2
- Wireless 2
- Retail 2
- Data Centre Provider 2
- Connectivity 2
- GDPR 2
- Ofcom 2
- EFM 2
- QoS 2
- ISDN 2
- CYOD 2
- MVNO 2
- Enterprise 2
- Mobile Strategy 2
- mobile data 2
- Firewall 2
- network 2
- Outage 1
- Online Storage 1
- Support 1
- Unreliability 1
- Availability 1
- DDoS Attacks 1
- IT Provisioning 1
- business agility 1
- Contingency 1
- Federated Clouds 1
- Cloud to Cloud 1
- Salesforce.com 1
- Gartner 1
- virtualisation 1
- US Patriot Act 1
- cloud 1
- Platforms 1
- Blogging 1
- Data Sharing 1
- OCS 1
- Productivity 1
- Video Conferencing 1
- fog computing 1
- Services 1
- Virtual Desktop 1
- Hosted Desktop 1
- SIAM 1
- CCS 1
- Crown Commercial Services 1
- Cloud Provider 1
- Government as a Platform 1
- shadow IT 1
- Ransomware 1
- Digital Economy Centres 1
- IT 1
- HETT 1
- CGBT 1
- Journey to the Cloud 1
- Journey To The Cloud 1
- IT Services 1
- Microsoft Office 1
- Azure 1
- Digital Strategy 1
- Digital Marketplace 1
- AWS 1
- VMWare 1
- OpenStack 1
- Public Wi-Fi 1
- Legal Sector 1
- data security 1
- hybrid cloud 1
- SMEs 1
- Brexit 1
- Privacy 1
- security 1
- innovation 1
- insurance 1
- DevOps 1
- retail 1
- IT infrastructure 1
- HSCN Connectivity 1
- Cloud Transformation Process 1
- Prism 1
- PUE 1
- Cold aisle containment 1
- Cooling 1
- Power 1
- hosting 1
- power 1
- JANET 1
- data controllers 1
- General Data Protection Regulation 1
- Microsoft 1
- SAP 1
- Hosting 1
- BIL 1
- Freedom of Information Act 1
- Personal Data 1
- Bandwidth 1
- Social Media 1
- Streaming 1
- Email 1
- Messaging 1
- Contention Rates 1
- SDSL 1
- 512k bug 1
- password 1
- Moore’s Law 1
- wearables 1
- microchip 1
- Intel 1
- security threats 1
- WannaCry ransomware attack 1
- Collaboration 1
- Home Working 1
- playback service 1
- call recording platform 1
- call recording service 1
- MYOD 1
- BES10 1
- Consumer 1
- Blackphone 1
- iPhone 6 1
- iCloud 1
- iOS 8 1
- Samsung 1
- Networks 1
- Network Operators 1
- Coverage 1
- call rates 1
- HSCIC 1
- VPLS 1
- Two-Factor Authentification 1
- FTTP 1
- Cambridge 1
- Metro Network 1
- IPv6 1
- Network design 1
- Network Planning 1
- ISDN30 1
- N3 Aggregator 1
- Network Security 1
- Unified Threat Management 1
- Convergance 1
- Shadow IT 1
- Software Defined Networks 1
- SDN 1
- Virtualisation 1
- Wi-Fi 1
- #GenMobile 1
- LAN 1
- SD-WAN 1
- Compliance 1
- ITIL 1
- Customer Service 1
Latest Posts
- Orchestrating Cloud transformation 17 Apr 2018, 09:38 AM
- Why SD-WAN is good business 9 Apr 2018, 14:02 PM
- A robust security-first culture will tackle any security threat 6 Mar 2018, 17:24 PM
- HSCN – Driving additional value over your connection 29 Nov 2017, 17:20 PM
- GDPR: What we have done 8 Nov 2017, 10:50 AM
Latest Comments
Authors
- Stefan Haase
- Tim Wilkinson
- Paul Hone
- Ian Rhodes
- Louis Ozougwu – MCITP - OCP - Oracle RAC
- Jonathan Birch
- Sean Paxton
- Glenn Temple
- Mark Hall
- Simon Michie
- James Odom
- Peter Nailer
- Fraser Fisher
- John Roberts
- Phil Dyson
- Graham Francis
- Andy Mills
- Mark Halpin
- Chris Bull
- Vaughan Andrews
- Martin Fisher
- Francis White
- Stuart Brown
- Phil Moore
- Anton Murphy
- Damon Crawford
- Wesley Hornsey
- Louis Ozougwu
- Chris Mcmahon
- John Taylor
- Paul Storey
- Richard Allgate
- Richard Allgate, Mobile Specialist
- Mark Hall, Public Sector Director
- Clive Atkins
- Stephen Rees
- Andrew Nicholl
When quality of service is up in the clouds

Posted by Simon Michie | 07 February 2014, 12:27 PM
Whenever we talk to new or potential customers, quality of service is always at the top of the list when discussing a move into the cloud. In some cases they’ve put some of their apps or compute resources into the public cloud as a test and it’s failed to deliver on the service levels they require.
One of the challenges for pure cloud providers is that the quality of service is more often than not determined by the network connection between the customer and the cloud provider, than any other part of the network. Most companies wouldn’t rely on a public internet connection to run their infrastructure so why then use it for cloud services?
There have been some moves by the big providers to address this issue in recent months. Firstly, Microsoft announced that it has teamed up with global telecoms provider, AT&T to provide private network access to their Azure cloud service. And Amazon followed suit launching its Direct Connect service a few months ago – possibly as a result of some high profile outages of its public cloud service.
While it’s good to see the pure cloud providers recognise and address the issue of variable network connections and the impact on quality of service, customers are still going to have to navigate some complex organisational and contractual boundaries to receive cloud services from two different vendors – integrated or not.
It will also be interesting to see how these relationships between cloud service and network providers develop. Take AT&T for example, it currently has its own cloud service, which operates under the brand ‘Synaptic,’ but for how much longer in light of its deal with Microsoft?
At Redcentric we’ve always approached cloud services as a single integrated offering running over our own network. With expertise in both the network infrastructure and the cloud we’re able to provide guarantees of quality of service to our customers.
As the market starts to consolidate with providers merging network and application services, what’s important is that customers are able to benefit from a truly integrated, end-to-end, secure service with a provider that can guarantee quality.
Post a comment
Comment submitted! Comments needs approval before being displayed.
Comments