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IP Telephony / VoIP

Never forget a phone call conversation

Posted by Paul Storey | 10 Oct 2017, 14:23 PM

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In this blog Paul Storey, our head of voice, discusses how different job roles can use an on-demand call recording service to never forget a conversation. Available on fixed business lines and mobile phones Paul discusses how a personalised playback service not only saves money in comparison to an always-on call recording solution, but provides an affordable productivity tool.

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The trouble with telephony...

Posted by Paul Storey | 10 Nov 2014, 10:53 AM

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At a time when businesses are looking to streamline their IT costs, Redcentric's Paul Storey suggest that it might also be time for those same businesses to look at their telephony costs and see how the 'Cloud' can also help to not only reduce costs but provide a better quality of service.

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Talking up a Storm - Part three

Posted by Paul Storey | 22 Aug 2014, 11:55 AM

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In the final blog in this three part series, Paul Storey, Head of Voice at Redcentric, looks at the growing popularity of collaborative tools within the workplace and how it shouldn't be seen as the end of VoIP solutions.

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Talking up a storm – Part two

Posted by Paul Storey | 19 Mar 2014, 18:29 PM

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Cloud-based telephony has been credited as driving unified communications (UC) in today's organisations, but is the reality really so bright, does cloud telephony lack the silver lining? Here in the second of our three blogs, Paul Storey, Head of Voice at Redcentric, considers what companies need to be aware of if cloud telephony is to deliver on its promises.

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Talking up a storm - Part one

Posted by Paul Storey | 11 Mar 2014, 18:36 PM

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Cloud telephony has been credited as one of the driving forces behind Unified Communications (UC), but is the reality really so bright or does cloud telephony lack the silver lining. Here in the first of our three blogs, Paul Storey, Head of Voice at Redcentric, considers the issues with the technology’s business application.

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Voice: not so much a protocol, more a service

Posted by Paul Storey | 11 Oct 2011, 14:13 PM

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An article in CRN argues that many users do not understand the risks of Internet telephony. The author, the CEO of a security consultancy, is right to be concerned about the complexities and potential security risks of Internet telephony and we totally agree that the Internet is riddled with security holes.

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