REMOVING BARRIERS TO COMMUNICATION
IP TELEPHONY & BEYOND
Now, more than ever, it is time for organisations to have secure, flexible and cost effective communications. Support your organisational agility, remote working and aid improved communication between staff, citizens and patients.
Redcentric is an approved supplier on the Network Services 2 purchasing framework making your transition to IP Telephony simple.
We have put together the below assets to guide you towards breaking down any communication barriers you have.
Get in touch to see how we can help transform your telephony experience
Communication solutions working hard for our customers
Our partnership with Redcentric has been pivotal to transforming our whole telephony approach, with class-leading technology and best practice guidance helping us to set a new standard in efficient call handling. Increasing both patient satisfaction and staff morale.
“The dashboard provides the ability to analyse the length of calls & length of time to answer calls, this information has supported the practice manager in adjusting the staff workflow and improving call answering, reducing call waiting time by 50%” – Victoria Health Centre.
In line with national guidance, Newtown & Aston clinicians carried out over 700 video consultations with patients in the past three month over the COVID 19 period, on average, just 11 patients per day were seen face to-face, therefore reducing the risk to staff and patients. – Raydocs GP Practice
Migrating to an IP Telephony solution doesn’t have to cause downtime or disruption. Our tips look at how you can migrate to a IP Telephony system smoothly.
