Bidvest Logistics heralds Redcentric as award winning supplier to the food services sector

26 September 2014

Redcentric had cause for double celebrations at the recent Bidvest Logistics supplier awards ceremony, scooping top honours in two categories.

The managed services provider was voted New Supplier of the Year while Gareth Huxall was named New Account Manager of the Year. Redcentric first started working with Bidvest Logistics in 2013, supplying a complete IP telephony solution across all sites over a fully managed WAN; it also encompassed Bidvest Logistics' mission-critical call centre, with extended call handling and reporting functionality.

Commenting on the success Fraser Fisher, Redcentric's Chief Operating Officer, said:"We're delighted to have been recognised by Bidvest Logistics in this way as it's the best possible affirmation of the quality of both our service offering and the people behind it.

"Resilient, scalable and agile IT is critical to any supply chain but especially so in the food services sector where as much hinges on the timely, reliable flow of voice and data as it does on the timely, reliable transport of goods. We worked hard to understand the business and its technical, operational and commercial requirements; and then to align our offerings carefully to those needs to help drive performance, reliability, efficiencies and competitiveness.

"It was also particularly gratifying to have the citation specifically mention the integration of the Redcentric and InTechnology businesses, and how its adroit management had avoided impacting the client in any way. We had always viewed a seamless transition for the client base as one of the critical success factors for the merger, and the Bidvest Logistics award has helped underscore that achievement."