Building Design Partnership case study

Building Design Partnership (BDP) is a major international practice of architects, designers, engineers and urbanists with a portfolio that includes Royal Albert Hall Redevelopment, Aintree Racecourse and many more. A recent increase in global demand for its services has seen the organisation open further offices which, in turn, brought new challenges for their IT team.

The challenge

  • Staff working in foreign offices needed access to UK support systems
  • Non-UK staff had limited support for problems outside UK working hours

The solution

  • Managed Service Desk solution to all offices
  • SMS notification system to designated BDP IT staff

Why Redcentric

  • Ability to provide a flexible, tailored solution
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Industry / Sector

Construction

Services

  • Managed IT Service Desk
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