East Thames Group case study

East Thames Group is a registered housing provider and social regeneration charity. They have more than 13,500 homes across east London and Essex.

The challenge

  • Decided to merge their two separate offices
  • Local Area Network (LAN) needed to be better designed to cater for current and future requirements
  • Telephone system was critical and no longer had all the features required
  • Wanted a unified communications system
  • Wanted to make use of existing resources, particularly their IT hardware

The solution

  • East Thames now provides a more efficient service to its residents and the local community
  • Reduced building cabling costs by 50% by using one cable per desk through Cat-6
  • Unified communications system means employees can schedule calls and manage calendars easily
  • Costs reduced due to IP telephony between sites and a single infrastructure for IT, telecommunications and building management systems

Why Redcentric

  • Expert advice on technical elements of the IT infrastructure
  • Experienced implementation of the complete ICT build
  • Training in new services
  • Smooth migration

Industry / Sector

Housing Association


  • New LAN
  • Wireless LAN (WLAN)
  • Installation of new UPS units
  • Migration of systems to a new building
  • IPFX software
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