The Practice Case Study

The Practice delivers clinical services to GPs, Primary Care Trusts and other healthcare commissioners. Contracted by the NHS, they operate 60 surgeries and walk-in centres nationwide and specialist clinics.

The challenge

  • Planning for growth
  • Wanted to bring clinical services out of hospital to treat patients closer to home
  • Converged voice and data communications

The solution

  • Voice and data converged onto the same pipe with separate secure links to the NHS's N3 network
  • Flexible resilient infrastructure and support for growth
  • Hosted data management services and data backup across all surgeries
  • Unified Communications services enabling rapid communications between all locations
  • Scalable services to increase with growth plans
  • Call recording to monitor hang ups

Why Redcentric

  • Experienced in working within the healthcare sector
  • Impressed by proven reliability and scalability of services

Industry / Sector



  • Managed network services
  • NHS N3 access and connectivity
  • Business-grade Internet access
  • Offsite data management
  • Cloud-based IP Telephony
  • Unified Communications (OCS & Exchange)
  • Call Recording
Download a PDF of this case study