Service Definitions

Applications

Service DefinitionVersionEffective Date
Managed Database Service For Oracle Service Definition v1.5 30/04/2015

Collaboration

Service DefinitionVersionEffective Date
UC Analytics Service Definition v2.0 15/09/2017
Unity IP Voice Service Definition v5.1 09/06/2016
Lines and Calls Service Definition v4.3 16/12/2016
Unity Phone Rental Service Definition v1.6 29/07/2014
SIP Trunking Service Definition v2.0 16/12/2016
Dubber Call Recording Service Definition v1.0 22/08/2017
Unity Meet Me Conferencing Service Definition v1.2 25/07/2014
Unity Call Reporting Service Definition v1.2 25/07/2014
Inbound Service Definition v1.5 09/02/2015
Unity IP Voice Rate Card v1.0 06/01/2015

Infrastructure

Service DefinitionVersionEffective Date
Customer Managed Azure service v1.1 10/05/2018
Managed Windows Server on Azure v1.0 09/05/2018
On-Premise Managed Server Service Definition v0.2 10/05/2018
Unmanaged Azure Service Definition v1.0 15/03/2018
Colocation Service Definition Harrogate Data Centre v2.3 02/01/2018
Managed Backup Service Definition v2.3 02/07/2014
Managed Archiving Service Definition v2.0 02/07/2014
Infrastructure As A Service Service Definition v6 25/08/2017
Infrastructure As A Service Service (vCloud) Definition v3 25/08/2017
Hosted Private Cloud Service Definition v2 27/04/2017
Hosted Physical Server Service Definition v1.6 01/07/2014
Managed Server Service Definition v10 10/05/2018
Colocation Service Definition London Data Centre v5 22/05/2018
Colocation Service Definition City of London Data Centre v5 02/01/2018
Colocation Service Definition Reading Data Centre v1.7 02/01/2018
Co-location Service Definition - London Data Centre (Global Switch) v7 19/04/2016
Colocation Service Definition Cambridge Data Centre v1.4 02/01/2018
Hosted Desktop Service Definition v1.1 13/05/2016
Managed Exchange Service Definition v1.2 01/07/2014
Office 365 Service Definition v2.1 08/09/2017
Managed Database Service For SQL Server Service Definition v1.2 16/02/2015

Networks

Service DefinitionVersionEffective Date
LANnet - Core Service Definition v4.3 02/11/2017
LANnet ADSL Service Definition v4.2 20/05/2014
Internet Service Definition v4.1 04/07/2014
LANnet - Ethernet Service Definition v4.2 13/10/2016
Corporate Secure Remote Access Service v4.1 04/07/2014
HSCN Gateway Services v1.1 31/12/2017
N3 Gateway Services v4.1 04/07/2014
ADSL Mobile Failover Service Definition v4.1 04/07/2014
LANnet Global Service Definition v4.1 04/07/2014
Managed LAN Switch Service Definition v4.1 04/07/2014
N3 Secure Remote Access Service v4.1 04/07/2014
Meraki Service Definition v1 04/07/2014
LANnet Traffic Analyser Service Definition v4.1 04/07/2014
Cellular Primary Service Definition v4.2 01/02/2016
Load Balancing Service Definition v1.2 20/05/2015

Security

Service DefinitionVersionEffective Date
Managed Firewall Service Definition v4.3 27/02/2015
2-Factor Authentication Service Definition v4.1 04/07/2014
DDOS Mitigation Service v1.1 20/11/2015

Mobile

Service DefinitionVersionEffective Date
Mobile Service Definition v1.2 27/04/2015
Mobile Messaging Service Definition v1.0 19/05/2015
Unity on a SIM Service Definition v1.0 19/11/2015