Service Definitions

Applications

Service DefinitionVersionEffective Date
Managed Database Service For Oracle Service Definition v1.5 30/04/2015

Collaboration

Service DefinitionVersionEffective Date
Unity IP Voice Service Definition v5.1 09/06/2016
Lines and Calls Service Definition v4.2 23/02/2015
International Freephone Services Definition v2.1 31/07/2014
Unity Phone Rental Service Definition v1.6 29/07/2014
SIP Trunking over JANET Service Definition v1.4 26/07/2014
SIP Trunking Service Definition v1.9 26/07/2014
Unity Call Recording Service Definition v2.0 22/03/2016
Unity Meet Me Conferencing Service Definition v1.2 25/07/2014
Unity Call Reporting Service Definition v1.2 25/07/2014
Inbound Service Definition v1.5 09/02/2015
International Numbers Service Definition v1.1 16/02/2015
Unity IP Voice Rate Card v1.0 06/01/2015

Infrastructure

Service DefinitionVersionEffective Date
Hosted Desktop Service v1.1 13/05/2016
IaaS vCloud v2 08/09/2016
Co-location Service Definition - Harrogate Data Centre v2.2 02/07/2014
Managed Backup Service Definition v2.3 02/07/2014
Managed Archiving Service Definition v2.0 02/07/2014
Infrastructure As A Service Service Definition v2.4 16/08/2016
Hosted Physical Server Service Definition v1.6 01/07/2014
Managed Server Service Definition v1.5 13/05/2016
Co-location Service Definition – London Data Centre v3 19/04/2016
Co-location Service Definition - City of London Data Centre v4 19/04/2016
Co-location Service Definition - Reading Data Centre v1.6 02/07/2014
Co-location Service Definition - London Data Centre (Global Switch) v1.6 02/07/2014
Co-location Service Definition – Cambridge Data Centre v1.6 02/07/2014
Managed Exchange Service Definition v1.2 01/07/2014
Managed Database Service For SQL Server Service Definition v1.2 16/02/2015

Networks

Service DefinitionVersionEffective Date
LANnet - Core Service Definition v4.2 01/06/2016
LANnet ADSL Service Definition v4.2 20/05/2014
Internet Service Definition v4.1 04/07/2014
LANnet - Ethernet Service Definition v4.2 13/10/2016
Corporate Secure Remote Access Service v4.1 04/07/2014
N3 Gateway Services v4.1 04/07/2014
ADSL Mobile Failover Service Definition v4.1 04/07/2014
LANnet Global Service Service Definition v4.1 04/07/2014
Managed LAN Switch Service Definition v4.1 04/07/2014
N3 Secure Remote Access Service v4.1 04/07/2014
LANnet Traffic Analyser Service Definition v4.1 04/07/2014
Cellular Primary Service Service Definition v4.2 01/02/2016
Load Balancing Service Definition v1.2 20/05/2015

Security

Service DefinitionVersionEffective Date
Managed Firewall Service Definition v4.3 27/02/2015
2-Factor Authentication Service Definition v4.1 04/07/2014
DDOS Mitigation Service v1.1 20/11/2015

Mobile

Service DefinitionVersionEffective Date
Mobile Service Service Definition v1.2 27/04/2015
Mobile Messaging Service Definition v1.0 19/05/2015
Unity on a SIM Service Definition v1.0 19/11/2015