Call recording

Play back any incoming or outgoing call

Our contact centre records every incoming and outgoing call. Recordings are stored online for as long as is required.

Benefits:

  • On site equipment not required
  • Meet customer and company compliance at no extra cost
  • Every call recorded
  • Protects staff and business from misunderstanding
  • Duplicated in multiple sites for resilience
  • Quick search and playback facility
  • Online retrieval in seconds
  • Provide resource for call handling training