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Telephony an enabler for the public sector

Posted by Paul Storey | 5 Sep 2019, 16:40 PM


Over the last five years the public sector has been exploring digital transformation to support modernising and improving its systems for a better experience to citizens, patients and staff. Some of the most impressive stories in the field are coming from telephony. We look at five examples of how public sector are using telephony strategically.

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Getting into the IT fast lane with purchasing frameworks

Posted by Peter Nailer | 25 Mar 2019, 14:33 PM

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Peter Nailer argues that for all the compelling benefits of purchasing frameworks, the public sector organisations that were meant to benefit from them are still missing out. With so much potential upside that’s a frustrating situation to find ourselves in – and government and suppliers need to take responsibility for changing things.

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Having a different conversation about SD-WAN

Posted by Wesley Hornsey | 23 May 2018, 14:02 PM


Wesley Hornsey argues that there should be less focus on SD-WAN as a cost-saver and far more on its ability to modernise networking. And far from it signalling the end of MPLS connectivity, it can usher in an era of blended connectivity that is a far better fit for most organisations as they seek to rearchitect their networks for the Cloud-connected era.

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Citrix on Azure ‘a powerful combination’

Posted by Damon Crawford | 3 May 2018, 11:17 AM


Damon Crawford explores the challenges of modern desktop delivery and the potential of private Cloud - in the shape of Citrix on Azure - to be a compelling next generation VDI solution. For those operating in highly regulated sectors or otherwise sensitive to confidentiality and continuity issues, this could be just the desktop future they’re looking for.

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Orchestrating Cloud transformation

Posted by Damon Crawford | 17 Apr 2018, 09:38 AM


Damon Crawford, head of Redcentric's new Cloud Transformation Practice, explains the thinking behind the creation of a dedicated, cross-functional team as the public sector wrestles with the challenges of orchestrating their hybrid Cloud strategies; and how the Redcentric offering can bring clarity and certainty to the key questions that any Cloud transformation program has to answer.

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Why SD-WAN is good business

Posted by Wesley Hornsey | 9 Apr 2018, 14:02 PM


Wesley Hornsey, Solutions Director at Redcentric explains why SD-WAN shouldn't be seen as an MPLS replacement but as an essential component of a blended hybrid approach to networking - the perfect complement to hybrid Cloud and with the same end-game: securing optimum performance at optimum cost.

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A robust security-first culture will tackle any security threat

Posted by Mark Hall | 6 Mar 2018, 17:24 PM


With emerging security threats targeting organisations every day, Mark Hall discusses how important it is to have a security-first culture in place, a culture that flows from the top and permeates every part of the organisation.

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HSCN – Driving additional value over your connection

Posted by Mark Hall | 29 Nov 2017, 17:20 PM


In this blog, Mark Hall discusses how Redcentric is already delivering real live HSCN Connectivity services to organisations and the additional services they are looking to overlay on their HSCN connection to drive additional communication and collaboration for their end users.

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GDPR: What we have done

Posted by Mark Hall | 8 Nov 2017, 10:50 AM


In this blog, Mark Hall discusses the fundamental relationship between Controllers and Processors under GDPR is rebuilt on very solid foundations, and that our clients can be assured that they are indeed working with a Data Processor that is fully compliant.

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Never forget a phone call conversation

Posted by Paul Storey | 10 Oct 2017, 14:23 PM


In this blog Paul Storey, our head of voice, discusses how different job roles can use an on-demand call recording service to never forget a conversation. Available on fixed business lines and mobile phones Paul discusses how a personalised playback service not only saves money in comparison to an always-on call recording solution, but provides an affordable productivity tool.

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Health and Social Care coming together through HSCN

Posted by Mark Hall | 18 Sep 2017, 13:55 PM


In this blog, in advance of ‘peak N3/HSCN migration’ season, Mark Hall looks at some of the exciting projects and use cases that NHS organisations and clinicians may be using their HSCN connectivity for as well as how this more comprehensive, accurate data will transform how we care for people and treat patients.

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Things to consider when migrating Unified Communications into the cloud

Posted by Andrew Nicholl | 13 Sep 2017, 10:04 AM


With the increase in Unified communications (UC) solutions moving into the cloud this year we discuss the considerations businesses must take when moving from an on-premise voice solution to a cloud-based platform from security through to integration.

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Upping the security stakes

Posted by Mark Hall | 23 Aug 2017, 11:01 AM


In this blog, Mark Hall discusses the impact of GDPR and the issues organisations are going to face around data breaches whether malicious theft or the inadvertent actions of staff, which could cause them to fall foul of GDPR. He throws light on the technology that can be considered to help safeguard your business data and avoid those GDPR infringements and some of the regulations that mean you are already part way there with GDPR rules.

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Green light spells opportunity for public sector

Posted by Mark Halpin | 7 Aug 2017, 12:40 PM


With recent research saying that NHS Trusts spent less on Cloud in 2016 in comparison to 2015 we discuss how Government Digital Service's Technology Code of Practice on public sector use of the Public Cloud could transform Cloud consumption for healthcare organisations and what Redcentric are doing to allow healthcare to transact with Public Cloud providers securely.

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The era of the skills partnership?

Posted by Stephen Rees | 27 Jul 2017, 14:04 PM


In this blog, Stephen Rees explains how businesses should associate with the bimodel approach - a combination of old-style and modern IT practices to pursue new opportunities. He looks at how businesses can create a hybrid cloud approach by engaging with specialists to ensure a smooth transition.

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Back to basics - 5 key controls from the Cyber Essentials scheme

Posted by Mark Hall | 26 Jun 2017, 13:58 PM


In this blog, Mark Hall explains how organisations need to ensure security essentials to protect their businesses from malware phishing attacks. He has highlighted the basic five key security controls that every business need to apply for administration and network environment system.

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What to do when your data centre provider has an extended outage

Posted by Mark Hall | 6 Jun 2017, 13:04 PM


Following Capita’s recent outage that went over the bank holiday weekend Mark Hall provides advice on what options you have if your data centre provider suffers an outage and questions to ask data centre providers to ensure you’re getting the best from your hosting solution.

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No Wanna, no Cry

Posted by Mark Hall | 1 Jun 2017, 16:28 PM


In this Blog, Mark Hall discusses about the impact of the WannaCry ransomware attack which infected more than 230,000 computers across over 150 countries within a single day. He also explains what Redcentric did during the course of the attack to protect customers.

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How can the NHS use wearable data to create benefits for patients?

Posted by Mark Hall | 23 May 2017, 14:33 PM


In this blog, Mark Hall explains how data from technology apps and smartphones can help in the diagnosis of medical health problems to best advise health care professionals.

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Dynamic communication and collaboration in the NHS

Posted by Phil Moore | 4 May 2017, 11:57 AM


Joining up NHS and the wider social care network starts with improving communication between all organisations. Without effective communications strategies in place, teams cannot collaborate and response times for patients increase. There’s a better way to communicate and collaborate – and as part of the NHS’ digital transformation, new technologies around connectivity and communications tools are coming into play to better join up health services.

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