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Latest Posts
- Telephony an enabler for the public sector 5 Sep 2019, 16:40 PM
- Getting into the IT fast lane with purchasing frameworks 25 Mar 2019, 14:33 PM
- Having a different conversation about SD-WAN 23 May 2018, 14:02 PM
- Citrix on Azure ‘a powerful combination’ 3 May 2018, 11:17 AM
- Orchestrating Cloud transformation 17 Apr 2018, 09:38 AM
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Authors
- Stefan Haase
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- Louis Ozougwu – MCITP - OCP - Oracle RAC
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- Anton Murphy
- Damon Crawford
- Wesley Hornsey
- Louis Ozougwu
- Chris Mcmahon
- John Taylor
- Paul Storey
- Richard Allgate
- Richard Allgate, Mobile Specialist
- Mark Hall, Public Sector Director
- Clive Atkins
- Stephen Rees
- Andrew Nicholl
Blog
Telephony an enabler for the public sector
Posted by Paul Storey | 5 Sep 2019, 16:40 PM
Over the last five years the public sector has been exploring digital transformation to support modernising and improving its systems for a better experience to citizens, patients and staff. Some of the most impressive stories in the field are coming from telephony. We look at five examples of how public sector are using telephony strategically.
read moreNever forget a phone call conversation
Posted by Paul Storey | 10 Oct 2017, 14:23 PM
In this blog Paul Storey, our head of voice, discusses how different job roles can use an on-demand call recording service to never forget a conversation. Available on fixed business lines and mobile phones Paul discusses how a personalised playback service not only saves money in comparison to an always-on call recording solution, but provides an affordable productivity tool.
read moreYour mobile management in our hands
Posted by Paul Storey | 27 Aug 2015, 15:13 PM
The increase in popularity of BYOD has brought with it a new set of challenges for businesses concerning the management of mobile fleets. In his latest blog, Paul Storey, Head of Telephony, explains how Redcentric's recently launched mobile management service can make the process of maintaining your mobile fleet a lot easier.
read moreEU roaming charges end but at what cost
Posted by Paul Storey | 18 Aug 2015, 21:54 PM
Paul Storey, Head of Telephony at Redcentic, looks back at the recent news that EU roaming charges for calls, data and SMS become a thing of the past and how this will affect MNOs. He looks at how MNOs can support enterprise users to build accurate mobile packages, taking into consideration the individual business’s mobile usage abroad.
read moreThe trouble with telephony...
Posted by Paul Storey | 10 Nov 2014, 10:53 AM
At a time when businesses are looking to streamline their IT costs, Redcentric's Paul Storey suggest that it might also be time for those same businesses to look at their telephony costs and see how the 'Cloud' can also help to not only reduce costs but provide a better quality of service.
read moreTalking up a Storm - Part three
Posted by Paul Storey | 22 Aug 2014, 11:55 AM
In the final blog in this three part series, Paul Storey, Head of Voice at Redcentric, looks at the growing popularity of collaborative tools within the workplace and how it shouldn't be seen as the end of VoIP solutions.
read moreTalking up a storm – Part two
Posted by Paul Storey | 19 Mar 2014, 18:29 PM
Cloud-based telephony has been credited as driving unified communications (UC) in today's organisations, but is the reality really so bright, does cloud telephony lack the silver lining? Here in the second of our three blogs, Paul Storey, Head of Voice at Redcentric, considers what companies need to be aware of if cloud telephony is to deliver on its promises.
read moreTalking up a storm - Part one
Posted by Paul Storey | 11 Mar 2014, 18:36 PM
Cloud telephony has been credited as one of the driving forces behind Unified Communications (UC), but is the reality really so bright or does cloud telephony lack the silver lining. Here in the first of our three blogs, Paul Storey, Head of Voice at Redcentric, considers the issues with the technology’s business application.
read moreBattery life: BYOD’s achilles heel?
Posted by Paul Storey | 7 Jun 2013, 14:24 PM
Paul Storey reflects on the position of battery life as an inhibitor to BYOD adoption, in light of Intel’s announcement of a 50% increase in the battery life of their Core processors. Putting this gain into real terms, Paul discusses the business benefits of an unencumbered BYOD plan, as well as what longer battery life could mean for future business technologies.
read moreBlackBerry Messenger goes multiplatform
Posted by Paul Storey | 16 May 2013, 14:41 PM
Paul Storey reflects on BlackBerry’s surprise announcement to make its BlackBerry Messenger service available on other smartphones and operating systems. Thought to be available this summer, the company has also nodded to the addition of functionality such as video conferencing and screen sharing, with Paul discussing the relevance of this feature to corporate mobile solutions.
read morePoor 4G auction to be investigated by National Audit Office
Posted by Paul Storey | 17 Apr 2013, 15:22 PM
It has been announced this week that the 4G spectrum auction, which did not attract the expected revenue, is to be investigated by the National Audit Office. It is believed that the government is being criticised for a failure to maximise revenue, with the five successful bidders not receiving value for money. Paul Storey discusses the auction, as well as what the outcome means for bidders such as Vodafone.
read moreForty years of mobile phones
Posted by Paul Storey | 8 Apr 2013, 15:26 PM
It is 40 years since the first call was made on a mobile phone, a device nine inches tall that took ten hours to recharge. Since then, we’ve seen mobile devices change beyond recognition, and the mobile phone market is now worth an estimated £800bn.
read more4G – our perspective
Posted by Paul Storey | 4 Apr 2013, 15:39 PM
In light of price cuts at EE, and the anticipated roll out of 4G services by providers such as Vodafone, Paul Storey – Product Specialist in Mobile and Intelligent Networks at Redcentric – relays the current 4G state-of-play. As well as some predictions for what to expect across the coming year, Paul also reflects on what service providers can learn from the 3G roll out process and the experiences of those already in the 4G market.
read moreIs battery life holding back mobile technology?
Posted by Paul Storey | 20 Mar 2013, 15:51 PM
Within the industry, we are increasingly told that the future is mobile, with the ‘bring your own device’ trend rapidly gaining pace. Paul Storey reflects on the advances in mobile technology, while also highlighting the key areas still requiring improvement; until battery life increases, our remote working aspirations may be put on hold.
read moreAnalogue switch off furthers 4G timetable
Posted by Paul Storey | 24 Oct 2012, 13:29 PM
Ofcom announced yesterday that the UK switch over to digital television is complete, and have confirmed that the 800MHz wireless spectrum is now freed up for use by the 4G network.
read morePCI: Dont end up paying the price of non-compliance
Posted by Paul Storey | 12 Apr 2012, 14:13 PM
As a result of the recent security breach in which details of an estimated 1.5 million payment cards were stolen, the card payment processor Global Payments was dropped from Visa’s compliant providers registry. The incident throws a spotlight on the complexity of maintaining PCI compliance, particularly when you’re having to hand over some of your processes to a third party. After the breach Global Payments CEO, Paul R Garcia, said, “This will make us better – this will make PCI better”.
read moreDoes your shiny high-speed network mean business?
Posted by Paul Storey | 10 Nov 2011, 13:19 PM
I recently came across an organisation which had purchased what seemed to them to be a shiny high speed network from a major telecom company. Unfortunately, the company had failed to tell them that they wouldn’t be able to use the network for a number of things.
read moreISDN30 or SIP: is service being sacrificed to revenue?
Posted by Paul Storey | 28 Oct 2011, 13:19 PM
There’s no doubt that the advantages of SIP trunking over ISDN30 are being recognised but anecdotal evidence from our customers suggests that many network providers are reluctant to actively sell SIP over ISDN, wrongly suggesting that it’s not fully proven.
read moreVoice: not so much a protocol, more a service
Posted by Paul Storey | 11 Oct 2011, 14:13 PM
An article in CRN argues that many users do not understand the risks of Internet telephony. The author, the CEO of a security consultancy, is right to be concerned about the complexities and potential security risks of Internet telephony and we totally agree that the Internet is riddled with security holes.
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