There’s no doubt that Microsoft Teams has been a godsend in recent weeks with its messaging capability but it’s also a good time to appreciate its broader potential, particularly in relation to increased choice around telephony. Have a think about your own organisation and ask yourself if you fit into any of the following categories: You have an ageing PBX or multiple PBXs and are considering refresh and consolidation You are mature users of Office 365 but are looking to exploit new capabilities You want to deploy a hybrid service that blends the collaboration capabilities of MS Teams with a richer voice feature set You’re relying on external apps for collaboration and conferencing but would like to standardise on one unified tool You’re keen to move voice and collaboration capability to the cloud/managed service provider, for economic, operational and continuity reasons You’re looking to move to a single common platform and streamline vendor management If you do fit somewhere, then you might want to assess the new Redcentric Call2Teams™ service as a compelling route forward. This is a new service from Redcentric that gives O365 users a PSTN calling capability within their Teams environment. Even taken on a standalone basis this is a bit of a winner, but when taken as a hybrid service in conjunction with Redcentric’s IP telephony, you’re also able to weave in key overlay services like hunt groups. Suddenly, you have a very quick, and risk-free means to: Use Microsoft Teams as your enterprise collaboration and calling service of choice, with users having a single pane of glass Take the service and still be able to leverage advanced PBX features like call centre and call recording, which Teams doesn’t offer Streamline your legacy telephony into one universal Microsoft platform, with its cloud delivery enhancing continuity, flexibility and remote working Critically, the service provides more cost-effective tariff options, removing the need to subscribe to a set Microsoft calling plan and its ‘use it or lose it’ restrictions. So better value for money, more functionality, slicker environment, more user-centric, greater productivity, improved disaster recovery…what’s not to like? Make the call!