Redcentric wins new contract with Silentnight

15 December 2016

Leading managed service provider Redcentric is today announcing a partnership with Silentnight to support the bed manufacturer’s drive towards becoming a more agile business.

The business currently operates out of two manufacturing sites and three other offices across the UK and Redcentric has been chosen to combat the IT challenges felt by these sites.

Redcentric will provide Silentnight with a full Wide Area Network (WAN) infrastructure to enable a higher bandwidth which will connect all 1,000 employees across multiple sites. Redcentric delivers bespoke WAN solutions which are built around its own core network to provide a safe and reliable connection, which proved to be a key driver in Silentnight’s final decision.

Carl Griffiths, Technical Solutions Manager at Silentnight Group, says, “Our biggest challenge was having a supplier without its own network as the business would often have to answer technical queries through its supplier as the necessary knowledge wasn’t held in-house. This slowed down the process and too often queries would be left unanswered.

“We also wanted the flexibility to burst a higher bandwidth in short periods of time for the purpose of failing over to accelerate disaster recovery. Our IT systems are an essential part of what we do at Silentnight. Everything from production management through to distribution is centred on our ERP system, and without it we would have to stop production after 20 minutes if a disaster occurs. Downtime must therefore be avoided at all costs, and we feel Redcentric is the right partner to not only futureproof the business, but also support our move towards a more agile way of working.”

Fraser Fisher, Chief Executive Officer at Redcentric, says, “We’re delighted to partner with Silentnight to support the business in the next stage of its journey. As the scale and complexity of the interconnected world has grown, it’s more important than ever for businesses to have a scalable and modern infrastructure platform, and we’ll use our experience and expertise to ensure Silentnight’s IT issues are a thing of the past.”