East Lancashire Medical Services (ELMS) case study

East Lancashire Medical Services (ELMS) are a social enterprise organisation that delivers urgent primary care during out of GP hours. Established for over 20 years, ELMS operates out of seven treatment centres within East Lancashire.

The challenge

  • Frustrations with not having complete ownership of their systems
  • Lack of control over IT
  • Existing systems could provide the agility or resources to benefit from today's technology
  • Unable to deploy new IP telephony system

The solution

  • Resilient, flexible, secure network services with N3 connectivity
  • The ability to utilise IP telephony
  • On-demand hosted server resources
  • 24/7/365 UK-based support that mirrors their own round-the-clock hours
  • Pay-as-you-use services to drive down waste and drive up cost efficiencies

Why Redcentric

  • Technical capability
  • Proven track record in N3 provisioning
  • Felt valued and understood as a customer



Industry / Sector



  • N3 Hosting
  • IaaS
  • Network Connectivity
  • N3 Connectivity
  • Managed Firewalls
  • SIP Trunks
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