BigHand case study

BigHand is the global leader of digital dictation and speech technology. Their solutions help over 280,000 users within legal, healthcare, property and finance organisations to become more efficient and effective. Looking to move into a new sales strategy of providing their technology from on-premise to software-as-a-service, BigHand were looking for a partner to support their infrastructure.

The challenge

  • Required a partner to support their software
  • Needed an accredited N3 aggregator to deliver into healthcare sectors
  • Secure and reliable provider to ensure high performance for their end users
  • Provider to scale and support user growth
  • Support their commercial model

The solution

  • Variety of IaaS solutions to meet the needs and costs of their end users
  • N3 connectivity to ensure delivery into healthcare sector
  • Managed firewall to safeguard files and data

Why Redcentric

  • The capability, calibre and ethos to ensure continued delivery at the levels expected
  • Proven ISO 27001, ISO 9001 and N3 accreditations
  • Low risk and low cost route into the N3 environment
  • Best overall value with performance, standards and backup required
  • Allows BigHand to focus on onboarding and user experience rather than infrastructure management




Software Provider


  • IaaS
  • Internet
  • Managed Firewall
  • N3 connectivity
Download the BigHand case study