Cloud Telephony System
Communication is vital to any organisation. IP telephony systems equip your business with more than a phone line. Integration with customer databases, email and desktop and mobile applications enable your team to interact more efficiently with each other, increasing workforce mobility and improving customer satisfaction.
HOSTED IP Telephony - OUR Managed CLOUD DESIGN
Our cloud telephony solution is a hosted IP telephone service designed specifically for businesses. HD quality cloud telephony is delivered over our IP network direct to your offices, with IP phones connected to your office LAN – all hosted from our secure, high availability data centre facilities.
What IP Telephony means for you
Integrate sites and homeworkers to improve mobility and staff productivity
Increase staff job satisfaction by enabling flexible working practices
Provides customers and suppliers single point of contact per user
Drive customer service with call data available, presentable and reportable
Meet governance and increase satisfaction by reviewing call information
Create agile, scalable and responsive customer service teams
Your journey to smarter working
Mobile workers get exactly the same functionality on their mobiles or desktop Cloud phones as their office-based colleagues, all with the high-availability assurance that the system resides on a distributed carrier-grade IP telephony (VoIP) system. If a component fails, a backup takes over without impact.