Digital Transformation

Charting the ‘call to contact’ journey

Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...

Why Redcentric For Disaster Recovery as a Service

Guide to Choosing a Cloud Consulting Company

Cloud projects are complex and unique, with many moving parts and stakeholders. It’s why many companies turn to a cloud consulting company for help. With the right approach and guidance, they can...

Why Redcentric Managed Backup Service

The Keys to a Successful Digital Transformation

Since digital transformation projects change your business from the ground up, it’s not surprising that many efforts fall short. McKinsey found that less than 30% of digital transformation projects...

The importance of securing a digital workspace

Cybersecurity has never been more important, especially for companies that depend on digital workspaces. One study found that cybercriminals can breach the network perimeter of 93% of companies today...

If only all carbon reduction was this eSIMple

Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...

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