MANAGED IT SERVICES
Deliver on your customer requirements and your availability to them. You need to focus on driving efficiencies, customer experience and market share against your competitors.
Deliver on your customer requirements and your availability to them. You need to focus on driving efficiencies, customer experience and market share against your competitors.
A managed service provider (MSP) helps you to consolidate your IT services into a single point of contact for your network, cloud and communication solutions, ensuring you can deliver on the assurances you give your customers.
As an enterprise managed service provider we deliver highly available network, cloud and collaboration services and solutions that enable companies to succeed. Some of the challenges we’re helping organisations to overcome with managed IT services are:
As a leading managed network provider, we deliver a broad range of network services, all designed to meet your specific connectivity needs. Connect geographically dispersed locations and enable your people to connect to your network remotely with confidence.
As your organisation evolves so will your applications and data and you will need to leverage the right platform at the right time. Our managed cloud portfolio includes colocation, private and public infrastructure and platform solutions, allowing your organisation to migrate and transform across the technology stack. You are comprehensively supported by an experienced and certified provider and backed by service agreements aligned with your availability requirements.
Today communications spans more than just the telephone. It is how your people keep in contact through instant messaging, video and web-based conferencing. It is how geographically dispersed teams can work together and how you connect with your customers, partners and suppliers. Our managed communication services allow you to use cloud telephony to connect every person and unify communications across multiple devices, making your collaboration effortless.
Protect your organisational reputation and business revenues by maintaining the integrity and privacy of mission-critical data and applications. Our IT security solutions help you to secure your infrastructure and systems, and to monitor your environments – providing peace of mind and keeping your security policies consistent across your estate and end-points.
We help our customers to make the right IT decisions and put in place a digital infrastructure that addresses their priorities and delivers on their desired outcomes. Whether you are looking to refresh your network, deploy new applications or uplift your communications, we can help you create a roadmap that will maximise the return on your IT investment.
We’ve been supporting organisations to overcome challenges, achieve their requirements and drive success.
Howdens needed to ensure guaranteed network performance in critical trading periods and bring new depots online and into their network quickly to meet growth targets.
Telephony is critical to the success of Hays’ recruitment service, discover how they modernised legacy on-premise telephony systems across 100 offices and over 2000 end users.
Virgin Care is one of the UK's leading providers of front-line NHS and social care services, providing high quality care for more than a million people each year.
We start by getting to understand your current infrastructure, processes and requirements. Taking into account your financial, commercial, resourcing, regulatory and risk perspectives we use this to start creating an informed view when tailoring a managed IT service for your organisation.
Our solution architects design your managed service with your outcomes at the centre of your solution. We create network designs with resiliency in mind, cloud with agility and communications with smarter working efficiencies, all to bring your teams and customers closer together.
Working as an extension of your team we ensure that before any implementation or migration that your governance, people, processes and technology are aligned. Our operational readiness checks help us to provide you with the reassurance that preparation work has been diligently and robustly done, paving the way for a smooth migration to your new managed IT service.
As part of a managed service, we align a dedicated account manager to you to ensure that you’re getting the most out of your solution. By focusing on service optimisation and user acceptance, we aim to ensure that your solution is maximised and you are using your managed service to its full potential through regular health, performance, and cost management reviews.
When looking for a network partner we needed someone we could work with, who was as much as part of my team as my direct reports. We chose Redcentric for their flexibility, ability to be honest and fundamentally the fact they care about the services provided to Hays. They understand the Hays business, understand how we work today and the challenges we are trying to address tomorrow.
As a managed service provider, every partnership we have is built on a set of core values. We create close relationships with our customers right through from account manager, service delivery managers to our support team, each working to the Redcentric standard to provide you with a managed service you can rely on.
