Omnichannel Microsoft Teams: Empowering your organisation to enhance customer experience
In this article we look at the various ways a Microsoft Teams Omnichannel solution can support you in enhancing your customer’s experience.
ChatGPT – a tool for the times, but how can it be used within your organisation?
With growing digitisation, there’s no shortage of information you can find on the internet. But that’s led to information overload for many. Digesting, understanding and then distilling huge...
What is Cloud?
Cloud is a broad term for on-demand computer resources provided virtually. This article answers all your questions on cloud
Launch of the Redcentric apprenticeship scheme
Based on an interview with Kieran Brady, Group Sales and Marketing Director, Redcentric Tell us a bit about the background to the scheme? Over the last 18 months a series of four acquisitions...
Private Cloud Hosting vs. Dedicated Hosting: What’s the Difference?
Companies and institutions have benefited from advances in virtual computing for many years, and cloud native architecture is only becoming more popular; in order to seamlessly carry out complicated...
Private Cloud Hosting Services: The Essential Guide
Cloud computing is a wide umbrella that encompasses a number of different classes, types and architectures of computer system resources. For commercial use, a feature that regularly distinguishes one...
The Benefits of Bespoke AWS Managed Services
Amazon Web Services (AWS) cloud adoption accelerated dramatically in the last few years as executives scrambled to add digital agility and flexibility to their businesses. But the cloud doesn’t...
MPLS WAN – your questions answered
What is MPLS technology? Multi-protocol Label Switching, or MPLS, is a networking technology that routes traffic intelligently using the shortest path based on “labels” rather than the complex...
Top 10 IT Transformation Metrics to Measure Success
IT transformation is hard. You replace slow and error-prone processes in your business with more efficient technology to create more scalable and automated digital workflows. Yet you’re still not...
How does a firewall work? What to know before your next attack
If you’re responsible for an IT setup then a firewall (or even more than one) is essential to keeping your data protected against cyber attacks. But what actually is a firewall and how does it...
Top 10 benefits of vulnerability scanning
Vulnerability scans are to enterprises what health checkups are to people; they’re proactive check-ins on a system’s health to ensure it stays in tip-top running condition. For companies, a...
If only all carbon reduction was this eSIMple
Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...