Stop sidelining your agents: Why AI Assistance is a must-have, not a nice-to-have
Artificial intelligence assistance is the tool that will empower call agents to achieve customer service stardom. Read more here
Artificial intelligence assistance is the tool that will empower call agents to achieve customer service stardom. Read more here
Here are some top tips from Tom Holloway, Head of Redcentric’s cyber security division, to help you safeguard your assets and data.
The UK healthcare scene is in the midst of an exciting makeover. Healthcare providers in the UK are jumping headfirst into the world of omni-channel strategies to revamp patient care. They’re...
Read more about our recent study on unique passwords, how Brits protect their passwords and how they create their passwords.
Discover the essential components of cloud governance that help you to control costs, enhance security, and achieve efficiency in your cloud.
In an era defined by seemingly unending technological advances, with businesses relying more than ever on digital infrastructure and data, the importance of robust cyber security practices cannot be...
Virtual wards provides patients with remote acute care, creating benefits for patients and staff alike. We look at how technology supports virtual wards.
Healthcare is evolving. Discover how digital patient consultations is helping GP surgeries to meet growing demands.
As of 5th September 2023. communications providers can no longer make changes to their existing WLR estate. Discover what that means for you here
Discover your ideal video conferencing solution after BlueJeans. We help you to explore options, assess your conferencing needs.
In this article we look at the what, why and how to vulnerability management to help you stay informed and secure.
Data security during the migration process is a priority. In this article, we will discuss the best practices when migrating to public cloud.