- Information we collect
In order for you to use our services, receive email responses regarding a service enquiry or updates you may be asked to provide us with personal information about yourself such as name, job title, phone number, e-mail and other contact details.
- Call recording
To ensure we offer the best level of service, calls to and from Redcentric may be recorded for quality monitoring, training, compliance and security purposes.
- How we use your information
We have a legal duty under the Data Protection Act 1998 (the "Act") to process all personal information you provide us lawfully and in accordance with the Act. We shall own and control the collected data and it may be used for analysis to review site usage, to improve our website and for e-mail updates and direct marketing purposes relating to our business and services to suit your requirements. Whilst we will safeguard your information in accordance with the Act, however in certain circumstances it may be mandatory for us to disclose some or all of your personal data, for example if we are required to do so by a court order or regulation. If you wish to be removed from any email correspondence, you can achieve this by following the unsubscribe instructions found at the bottom of the e-mail.
- Disclosure of information
We may disclose information we hold about you to third parties for the purpose of providing services you have requested, as part of the process of sale, or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings. We will not sell, rent or share your personal information, with or to any third parties for marketing purposes without your express permission. Where third parties have provided input into marketing collateral which you request or download, you agree that we may share your details with that third party and that we and they may contact you in relation to that collateral.
- Keeping your information accurate
By contacting the "Data Protection Officer" at Redcentric's registered office, you can request the details of all the information we hold about you. We will then send you a form to help us to provide you with the requested information, which you should complete and return to us. There is a small charge for this service of £10 for each application request.
- IP addresses
We use IP addresses to administer our website, track your movements within the site and to analyse trends. The IP addresses do not provide us with your personal identifiable data.
Our website may contain links to other sites. We are not responsible for the privacy, content or services provided by the sites from such links and they are not covered by this privacy statement.
- Changes to this Statement
Redcentric may change this statement at any time by publishing the amendments to this website. Whenever you visit this site, you agree to the current privacy statement at that time and shall apply to the data that we hold about you. By using our site, you give us your permission to our use of your personal data as set out in this Statement. If you wish to contact us directly, please visit our contact us page.