Voice, instant messaging, video and document collaboration all in one place to make communications a seamless and integral part of how you work.

Unified Communications Suppliers

Streamline efficiencies and drive more meaningful interactions with customers, partners and suppliers by extending communications beyond the desk phone. Unified communications enables productive interaction through instant messaging, more effective collaboration through video-based huddles and facilitates far greater mobility.

We make it easy for you to gain the benefits of unified comms through our cloud-based Unified Communications as a Service (UCaaS), allowing you to provide rich collaboration capability to every one of your users, regardless of their location.

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Redcentric’s high-availability network, carrying both voice and data, together with its Unified Communications service enables rapid communication between locations and has helped improve patient management and care.

Create smarter working benefits with unified communications

You can transform the way your people communicate through our Unified Communications service, delivering key benefits across your whole organisation including:

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Increased collaboration

Connecting through a message, a call or an instant video meeting will drive greater collaboration and accessibility across teams, functions and with your customers.

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Greater productivity

Empower your people to be more productive. They will know if someone is available before they call, if they are out of the office they will receive calls on their mobile, and life will be made much easier through a single inbox.

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Increased mobility

Mobile working will be as easy as working from a fixed desk, as communication will be delivered to end-users’ device of choice, regardless of where they are.

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Seamlessly connect locations

Create a single, connected organisation. With your UC being delivered from the cloud, location is irrelevant. Connect every location, home worker and even people on the move through a single service.

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Improve customer experience

Customers will be able to reach the person they need faster, making your organisation far more accessible and responsive to customers and delivering the experience they expect and deserve.

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Greater scalability & reduced TCO

Remove capital expenditure and reduce cost of ownership with the capability to flex users as and when required, paying only for the services you consume.

Unified communications & collaboration

This white paper explores the tipping point in end-user demand and business benefits that are driving organisations to adopt Unified Communications, showing how consuming UC as a Service (UCaaS) on a per seat, per month OPEX model can bring further business efficiencies.

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Unified communications as a service features

Our cloud-based unified communications service delivers a comprehensive set of capabilities that include:

  • Presence
  • Instant messaging / persistent chat
  • Unified inbox
  • IP telephony
  • Softphone
  • Mobile convergence
  • Desktop integration
  • Voice & video conferencing
  • CRM integration
  • Document sharing

Using Cisco Webex calls within Microsoft Teams

With the introduction of Webex cross-launch for Microsoft Teams, you could enable calling functionality within your Microsoft Teams environment, using your existing Webex calling facility to support your unified communications approach. Provide your employees with a centralised communication platform, supporting their productivity and engagement.

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Why Redcentric UC as a Service

We focus on your needs and provide you with a a solution that delivers the positive outcomes that you are looking for. You can select our multi-tenanted platform that provides you with the full range of UC capabilities configured to your needs or a dedicated platform that can be highly tailored to your organisation.

With both solutions, you gain the peace of mind of having unified communications across your organisation that are securely hosted, highly resilient and fully managed by our team of specialists 24/7.

How can UCaaS make a difference for you?

The best way to explore the positive impact that unified communication can have on your organisation is to speak to one of our specialists. Simply complete the form and we will connect you with one of our experts.

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0800 983 2522 sayhello@redcentricplc.com