Equipping your business with the essential tools to facilitate collaboration among teams, fostering synergy and enabling the delivery of exceptional outcomes.

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Work smarter with business collaboration tools

Unlock the potential of your teams to accomplish extraordinary feats through seamless communication and collaboration. We facilitate the integration of business collaboration into the natural workflow of your teams, providing intuitive tools that make it easy for them to meet, interact, and share information in a streamlined, efficient, and effective manner.

By delivering exceptional managed services, we guarantee our customers access to a diverse array of business collaboration applications. This includes cutting-edge web conferencing, team collaboration tools, and ubiquitous video conferencing from industry leaders such as Cisco and Microsoft.

We deployed Microsoft Teams so that our people would have one simple collaboration tool. The addition of the Call2Teams service allowed us to continue using all the advanced features in our existing IP telephony solution from Redcentric but with calls terminating in Microsoft Teams. It was the perfect fit for us.

Collaborate your way, securely and with a solution that supports user adoption

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Cisco Webex and Hosted Collaboration Solutions

Support your modern collaboration strategy that empowers employees, and provides you with all the flexibility, scalability and financial benefits of the cloud.

Microsoft Teams

Use the full collaboration suite, integrate with your Microsoft 365 solution and add PSTN calling from Microsoft Teams to provide a single centralised service for all your communications.

The value of improved managed business collaboration

There are many benefits to be gained from improving the way your people collaborate across the organisation, including:

Assemble the necessary individuals for crucial decision-making swiftly through virtual meetings, enabling all participants to contribute and collectively make well-informed decisions. This enhances business collaboration by fostering efficient and inclusive decision-making processes.
Facilitate the seamless collaboration of geographically dispersed teams, enabling them to work more efficiently together and minimising duplication of effort.

Whether spearheading a new initiative or seeking to enhance existing processes, enhanced business collaboration ensures that your teams share experiences and collaborate more closely, leading to improved results and greater overall effectiveness.

Effective business collaboration cultivates a strong sense of belonging among your team members. When teams deliver successful outcomes collectively, it fosters a shared sense of achievement, ultimately contributing to a higher level of employee engagement.
Deploying calling and business collaboration tools that endorse remote work and flexibility is crucial for ensuring your business remains agile and responsive to evolving needs. In a unified workspace, you can offer the same enterprise-grade security and experience as in the office, catering to the requirements of those working remotely.

Enable your geographically dispersed teams to convene face-to-face through video meetings, fostering continuous collaborative information sharing. By eliminating the necessity for travel, you’ll experience an immediate reduction in travel expenses, promoting efficient and cost-effective business collaboration.


Calling and collaboration within a single workspace

See how Redcentric’s hosted collaboration services provide businesses with a single workspace from which your teams can call, chat, message and collaborate. Work from any location and on any device, there’s no need to ever leave the familiar Microsoft Teams workspace while enjoying feature-rich unified communications and enterprise-grade security.

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Managed collaboration capabilities

We focus on what you are trying to achieve and draw upon our wide portfolio of managed collaboration applications to deliver your desired outcomes. Key capabilities include:

Empower your staff with the capability to securely make and receive PSTN calls to the outside world from any device, all within their familiar managed collaboration solution. Facilitate secure collaboration and external calls from a unified workspace, fostering intelligent and flexible remote work both now and in the future.

Foster more engaging collaboration between your teams and external parties through enterprise-grade video. This visual tool seamlessly brings users together, offering features like background customisation, meeting recording, and transcription, all within a centralised hosted collaboration solution.

Effortlessly organise meetings accessible to all with user-friendly web interfaces. Our highly secure managed collaboration platform enables you to schedule and initiate web conferencing seamlessly across various devices, including browsers, downloaded applications, or mobile phones.

Enhance the productivity and efficiency of your team with persistent chat functionality in both one-to-one and group scenarios. This feature enables your team to search and review chat history, ensuring easy access to vital information.

Elevate document collaboration to boost productivity. Centralise your discussions and files within custom and secure workspaces, fostering accessible co-editing in applications like Google Docs and Microsoft 365. Co-authoring diminishes the complexities of multiple versions, enabling users to contribute seamlessly from any device, anywhere.

Centralise your preferred productivity tools within your managed collaboration platform. Integration of tools like learning management systems, project management solutions, CRMs, and others enhances overall efficiency for your employees.

Why Redcentric for hosted collaboration

Our rich heritage in IP telephony and unified communications, combined with strategic partnerships with leading collaboration vendors, allow us to make a significant impact in this area for our customers.

We challenge you in terms of your thinking, helping you explore what is possible and the ways available to transform how your organisation collaborates.

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Unified Communications

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Call reporting

Gain a greater insight into your call handling with call management software and support your organisation in improving customer call experience.

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Call recording and voice AI

Improve customer relations and identify improvements using call recording and voice AI. Secure and compliant call recording services for IP telephony and mobiles.

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Explore what is possible with managed collaboration

To explore what is possible in terms of collaboration, simply complete the form and we will connect you to one of our collaboration experts to align what you want to achieve with what is possible.

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