Redcentric is first partner to deliver CX Analytics for Microsoft Teams to the marketplace in the UK
With the recent launch of Akixi’s CX Analytics for Microsoft Teams, we’re excited to be the first partner to be able to deliver this innovative solution to market.
Enhance your call routing with Text-to-Speech
Are you tired of the tedious process of recording messages for your phone system? We look at how our bespoke text-to-speech application can transform your telephony experience.
Redcentric is poised to help GPs in primary care to access government funds and make the transition to new digital telephone services
Cloud-based telephony offers a whole myriad of benefits. We discuss how the £240m government fund can enable GP's with improved patient care.
PTSN and ISDN Switch Off: What To Know and How To Prepare
BT’s plan to decommission PSTN and ISDN lines will come into effect in 2025. To get prepared and to future-proof your infrastructure we’ve pulled together some key information you will need to...
Top tips on using technology to thrive
When looking towards the future and considering how your organisation can thrive, read our tips on reviewing and using technology to thrive
How IP Telephony supports organisational agility and remote-working
In this blog we look how IP telephony supports agile working by using functionality such as call forwarding and hunt groups whilst working from home.