Boosting business with better complaint handling
The ability to swiftly identify and resolve customer complaints is a critical factor of success. It sets you apart from your competitors, enhances your customer satisfaction and improves employee...
The ability to swiftly identify and resolve customer complaints is a critical factor of success. It sets you apart from your competitors, enhances your customer satisfaction and improves employee...
While artificial intelligence is not new, recent advancements in generative AI have now made it far more accessible and generative AI tools are now widely used in both personal and professional...
The recent widespread technical issues, being reported as a Microsoft issue, have caused significant disruptions for many companies globally. We understand the frustration and challenges this has...
With the recent launch of Akixi’s CX Analytics for Microsoft Teams, we’re excited to be the first partner to be able to deliver this innovative solution to market.
In November 2023, the cloud computing technology provider, VMware, was acquired by the global software provider, Broadcom, in a move to build out its multi-cloud strategy. The $69bn acquisition...
Redcentric is proud to announce its partnership with the iconic Leeds Rhinos for the 2024 Super League season. The collaboration aims to provide an unforgettable experience for 3,000 adults and...