Redcentric Engage

Market Insights

In our ever-evolving digital landscape, staying ahead of the curve is paramount. We understand the challenges and opportunities that arise with technological advancements, which is why we’re excited to share insights that directly impact your business.

Regardless of your location or industry, managing customer enquiries and complaints is vital. Learn how this Council utilised Dubber Moments for AI insights on their calls to gain a deeper understanding of their community, enhance self-service options and reduce complaints.

Read the case study

Important deadline for VMware CSPs on the 30th April! We look at the crucial deadlines coming up, and the actions you need to take.

AI is revolutionising businesses. To help you stay competitive and streamline your processes, we’ve explored various ways AI can be applied across numerous industries so you can start benefiting today!

MEET OUR CLOUD TEAM

When you partner with Redcentric, you’re not just getting a vendor; you’re getting a trusted advisor and ally in your cloud journey.

Meet our expert team that can help you manage public, private, hybrid and multi-cloud environments and advise on backup, storage, and colocation services. We have expertise in all the major cloud technologies, including VMware, AWS and Azure to ensure your modernisation efforts are optimised to get maximum value and security from your cloud investments.

Meet our cloud team

Redcentric updates

Calling all customers: Access our new text-to-speech feature for your call routing and automated messages. Establish a consistent voice and effortlessly customise your automated messages. Our Text-to-Speech application seamlessly converts text into voice, speeding up your ability to add bespoke and tailored messages to your voice solution. Read the blog to discover how to use this feature.

Charity Walk – Scafell Skyline: At Redcentric we believe strongly in supporting charities and the great work they do. We’re covering a staggering 36.9km with a vertical ascent of 8,907ft, in aid of the Children’s Heart Surgery Fund. If you can support our team sponsor them here. Thank you.

Congratulations to all those that took part in this year’s London Marathon, including Kieran Brady (03:49:55) and Craig Russell (03:48:07)! Incredible feat that you’ve all done for your chosen charities.

Exclusive offer – giving you more insight and control of your network

WAN Insight – 60-day Proof of Concept for up to 15 sites

Can you see how your network is running across your estate? Can you identify, in real time, areas with bandwidth issues and performance bottlenecks?

WAN Insight, is a visual dashboard that gives a high-level real-time overview of your network performance at a glance. You can now view your network, monitor performance, detect issues and discover network areas for improvement.

Take a 60-day trial of the WAN Insight service and start accessing valuable insight into the performance of your network.

Innovation

Do you have a hosting requirement?

Our 8 UK-based data centres provide assured hosting services with enterprise-grade infrastructure for speed, resilience and super-fast connectivity that you can rely on.

End of ISDN/PSTN

If you have analogue phone lines, ISDN or broadband services BT’s plan to decommission these services will come into effect in 2025. Get prepared and keep your phones ringing and your organisation connected.

UK Broadcom Pinnacle Partner

Unlock the full potential of VMware by Broadcom solutions. Discover how Redcentric can provide you exceptional support and guidance through our Tier 1 VMware by Broadcom partnership.

Have your say!

Tell us any topics you would like to see covered in the next editions, we will happily get our experts together to provide you answers on technology and industry trends.