With current Unified Communications adopters seeing 20% savings in travel expenses, productivity going up to 60 minutes per employee per day and project completions increasing by 25% it’s no surprise that there is a predicted uptake of Unified Communications within the ICT space.
In this white paper we look at the tipping point in end-user demand and business benefits as well as how organisations with legacy or on-premise equipment can transition into a per seat per month OPEX model to bring further business efficiencies.
PWC PREDICTS THAT HOSTED UC SERVICES WILL GROW AT 14% PER ANNUM THROUGH 2018,WITH SMES ESPECIALLY DRAWN TO THE PROMISE OF AN AFFORDABLE OPEX MODEL, QUICK IMPLEMENTATION, SCALABILITY, AND PERENNIAL REFRESH.
UC represents the convergence of multiple communications technologies into a single solution. It unifies multiple environments – email; SMS; instant messaging and group chat; voice, video calling and conferencing; directories, calendars and tasks – into a single, easy to use environment accessible anytime, anywhere.
It is, in short, a game changer with a strong benefits list that will appeal to both executives and end-users: reduced travel time and cost; faster decision-making; more productive working; lower costs around call charges and system maintenance; improved availability; greater mobility; enhanced morale; more effective collaboration internally and with suppliers and clients through the use of federation.