Helping you to leverage AI for business efficiencies
While artificial intelligence is not new, recent advancements in generative AI have now made it far more accessible and generative AI tools are now widely used in both personal and professional...
How to Select The Right Managed SD-WAN Service Provider
As business needs continue to change, along with the needs and wants of your users, businesses need to look for innovative network solutions that can keep up in terms of performance, security, and...
The role of the Boards involvement in cyber-security
Successful cyber-attacks continue to make headlines. Three different perspectives on recent events combine to shine a spotlight on one key area for focus and action: the role of the Executive and...
How you can improve your customer experience with enhanced MyMetrics reports
We understand that your customers’ experience is what matters to you. To help you improve your decision-making and provide transparency, we have significantly enhanced our MyMetrics reports...
Understanding ESG and its importance for Redcentric’s customers
About ESG Environmental, Social, and Governance (ESG) is a framework that helps organisations measure and manage their impact on the environment, society, and their own governance practices....
Understanding the growing threat to your cybersecurity from the supply chain
In today’s interconnected world, the supply chain has become an increasingly vulnerable area, posing evolving risks and growing threats to business operations and the delivery of services. By...
Gigabit Pathways funding now available
We can help you to complete your funding requests for the Gigabit Pathways initiative, supporting you in accessing improved connectivity to meet patient and digital transformation
What is Microsoft Azure?
Explore all there is to know about Microsoft Azure, including how it works, Azure’s services and features, and the benefits of this global cloud platform.
Akixi Analytics for Microsoft Teams – a powerful tool to improve customer experience and operational efficiency
Akixi CX Analytics for Microsoft Teams is a game-changer for every single organisation that has invested in Microsoft Teams and wants greater visibility of calls to improve operational efficiency and...
Redcentric is first partner to deliver CX Analytics for Microsoft Teams to the marketplace in the UK
With the recent launch of Akixi’s CX Analytics for Microsoft Teams, we’re excited to be the first partner to be able to deliver this innovative solution to market.
Choosing the Right Managed Service Provider (MSP)
Today, organisations face increasing pressure to maintain and manage their IT infrastructure while concentrating on their core offer. Amidst rapid technological development in the Digital Age, it has...
Enhancing your customer experience with the latest omnichannel features
Reputation, retention, and customer satisfaction are the cornerstones of successful businesses, and delivering an exceptional customer experience to support this is paramount. Omnichannel solutions...