Digital Transformation

Call Centre workers Omnichannel

Charting the ‘call to contact’ journey

Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...

Why Redcentric For Disaster Recovery as a Service

Guide to Choosing a Cloud Consulting Company

Cloud projects are complex and unique, with many moving parts and stakeholders. It’s why many companies turn to a cloud consulting company for help. With the right approach and guidance, they can...

Why Redcentric Managed Backup Service

The Keys to a Successful Digital Transformation

Since digital transformation projects change your business from the ground up, it’s not surprising that many efforts fall short. McKinsey found that less than 30% of digital transformation projects...

Public Sector Managed Services

What are managed infrastructure solutions?

IT infrastructure might seem like boring, background work which isn’t too important, but it’s actually the lifeblood of your business that keeps your business online and your people and customers...

Working from home securely

The importance of securing a digital workspace

Cybersecurity has never been more important, especially for companies that depend on digital workspaces. One study found that cybercriminals can breach the network perimeter of 93% of companies today...

Environmental efficiencies mobile phone

If only all carbon reduction was this eSIMple

Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...

Digital Transformation

The business benefits of hybrid IT

If your business is looking to adopt a hybrid IT system, it means you get the best of both worlds.  It’s a flexible and reliable approach to IT infrastructure that’s essential to keeping...

redcentric

Redcentric

0800 983 2522 sayhello@redcentricplc.com