IP TELEPHONY

Managed hosted telephony that connects every part of your organisation.

Cloud telephony

The cloud has transformed how telephony is consumed by organisations and we help you to fully benefit from this with our Cloud hosted IP telephony solutions.

Our IP telephony is already helping healthcare providers deliver a better patient experience, retailers to make cost-efficiencies by connecting across stores and organisations to bring together their geographically dispersed workforce.

Sandwell and West Birmingham Clinical Commissioning Group Logo
Our partnership with Redcentric has been pivotal to transforming our whole approach, with class leading technology and best practice guidance helping us to set a new standard in efficient call handling, increasing both patient satisfaction and staff morale.

Create smarter working advantages with IP telephony

The benefits that hosted IP Telephony offers over traditional premise-based systems is considerable and include:

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Improved collaboration

Connect every person, across every location, remove geographic barriers with a single cloud-based telephony platform.

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Greater agility

Instantly scale up and down in line with your needs, take advantage of a telephony platform configured to work how you want to work.

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Increased mobility

Giving your users the ability to work from any location and stay connected through seamless integration to their mobile device(s).

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Reduced risk

Remove the dependency of your telephony on any single location, leverage the inherent resilience of a secure cloud-based platform.

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Predictable cost

Align operating expense to budgets and remove the cost of management. Only pay for what you need on a flexible per user, per month basis.

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Compliance

The ability to log every call, and where required for compliance, record calls.

Top 10 tips for a smooth migration to IP telephony

Migrating to an IP telephony solution doesn’t have to cause downtime or disruption. Our tips look at how you can migrate to a IP telephony system smoothly.

Discover more

IP telephony capabilities


Our cloud-based IP telephony solution delivers a comprehensive set of capabilities that include:

  • Find me / follow me
  • Hunt groups / ring groups
  • Contact centre
  • Auto attendant
  • Voicemail
  • CRM integration
  • Conferencing
  • Mobile convergence
  • Desktop integration
  • Call recording
  • Real-time statistics and reports

Why Redcentric hosted IP telephony

We utilise the best IP telephony solutions available in the market, applying them in a way that makes you feel it was designed for you. We host your solution in our highly resilient and secure cloud and take care of everything as part of our managed service.

Our expertise in IP Telephony is second to none, with our proven platform delivering voice services to over 2,500 customer sites and being the service of choice for organisations such as Howdens, London School of Economics and Hays Recruitment.

Get a quote

To obtain a budgetary quote for IP Telephony in your organisation and to discover more about the capabilities and benefits that it can offer you, simply complete the form.


redcentric

redcentric

0800 983 2522 sayhello@redcentricplc.com