8 ways collaboration tools help teams work better together Aragon Research describes people-centric collaboration as ‘enabling seamless communications and collaboration’. Users want to work within a single interface across different devices for...
Becoming technology enabled On the journey to digital transformation, there is a world of difference between organisations that are technology-dependent and those that are technology enabled. Where an organisation is heavily...
Ensuring your availability to your customers and staff with remote communications Remote working has been a critical enabler for organisations, supporting their business continuity throughout the COVID-19 pandemic. Ensuring that the communication experience, for customers and...
HTN Healthcare Summit On Tuesday 22nd September at 3pm, join Redcentric’s webinar on Collaborative working, enabling new working practices for healthcare, part of the HTN Healthcare Summit Series and discover how to...
What is a managed service provider? A managed service provider (MSP) is a company that manages a range of IT services and infrastructure on behalf of an organisation. These services typically include network, cloud, security and...
Calls2Teams: A customer perspective Managed telephony has saved the day for many rising to the challenge of Covid-19. The need to mobilise thousands of employees has had many organisations thankful they had the capability in place to...
How IP Telephony supports organisational agility and remote-working Thanks to the UK’s weather, we can be guaranteed the opportunity at least once a year to discuss the merits of mobile or home working as part of a business continuity strategy. But in 2020, forget...
The benefits of a secure unified communications platform Many organisations have faced challenges as lockdown became a swift reality and home-working a necessity. The agility of all types of organisations has been tested, and the speed at which...
Maintain the same calling experience with Unity on a SIM The way people work is changing, and currently during the COVID-19 pandemic it’s altering work patterns and physical locations more than ever. Overnight the working landscape has shifted with...
New Redcentric Call2Teams™ service enables PSTN calling from within Microsoft Teams Give your O365 users a Microsoft Teams PSTN calling function with Call2Teams™. There’s no doubt that Microsoft Teams has been a godsend in recent weeks with its messaging capability but it’s...
Remote working tips for keeping a connected workforce It’s fair to say that Covid-19 is probably the biggest stressor to hit business and society in peacetime. But whereas a decade ago the widespread call to work from home would have resulted in...
Telephony: an enabler for the public sector Over the past five years, with the maturing of G-Cloud and the Cloud First approach, and the more recent green light given by Government to the use of public cloud, the public sector, including the...