Blog: Communications

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Celebrating success

We were recently invited to celebrate success at an evening hosted by Megabuyte for 2021/22 award winners and alumni. Redcentric delivered a strong financial performance among its peers throughout the...

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Charting the ‘call to contact’ journey

Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...

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If only all carbon reduction was this eSIMple

Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...

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How to create a digital workspace

Productivity tools enable your teams to work better, but with various solutions available how do you start to create your digital workspace?

FAQs

PSTN and ISDN switch-off

BT’s plan to decommission PSTN and ISDN lines will come into effect in 2025. To get prepared and to future-proof your infrastructure we’ve pulled together some key information you will need to...

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Customer Experience – Call2Teams

Join our online demonstration on the 6th October at 2pm to discover how Microsoft Call2Teams creates better working efficiencies, allowing you to make external calls securely from a single...

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