The UK healthcare scene is in the midst of an exciting makeover. Healthcare providers in the UK are jumping headfirst into the world of omni-channel strategies to revamp patient care. They’re...
Healthcare is evolving. Discover how digital patient consultations is helping GP surgeries to meet growing demands.
As of 5th September 2023. communications providers can no longer make changes to their existing WLR estate. Discover what that means for you here
Discover your ideal video conferencing solution after BlueJeans. We help you to explore options, assess your conferencing needs.
Omnichannel cloud telephony will allow Medivet to rapidly onboard new sites and offer greater flexibility for customers. Read about Medivet's story here.
In this article we look at the various ways a Microsoft Teams Omnichannel solution can support you in enhancing your customer’s experience.
With growing digitisation, there’s no shortage of information you can find on the internet. But that’s led to information overload for many. Digesting, understanding and then distilling huge...
We were recently invited to celebrate success at an evening hosted by Megabuyte for 2021/22 award winners and alumni. Redcentric delivered a strong financial performance among its peers throughout the...
Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...
Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...
Microsoft has created the New Commerce Experience which is a change to their subscription model. Read about these changes and your new options here.
Productivity tools enable your teams to work better, but with various solutions available how do you start to create your digital workspace?