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IP Telephony / VoIP

The trouble with telephony...

Posted by Paul Storey | 10 Nov 2014, 10:53 AM

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At a time when businesses are looking to streamline their IT costs, Redcentric's Paul Storey suggest that it might also be time for those same businesses to look at their telephony costs and see how the 'Cloud' can also help to not only reduce costs but provide a better quality of service.

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Talking up a Storm - Part three

Posted by Paul Storey | 22 Aug 2014, 11:55 AM

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In the final blog in this three part series, Paul Storey, Head of Voice at Redcentric, looks at the growing popularity of collaborative tools within the workplace and how it shouldn't be seen as the end of VoIP solutions.

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Is ISDN dead?

Posted by Phil Dyson | 2 Jul 2014, 14:10 PM

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I’m frequently asked, is ISDN is dead, my response is “we still sell it and organisations still want to buy it”. I think it’s a little premature to say ISDN is dead, even with the strong emergence of SIP Trunks. People trust ISDN, and they know it; this can often lead to the benefits of new technologies being overlooked. That’s not to say that I don’t struggle with the logic.

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Talking up a storm – Part two

Posted by Paul Storey | 19 Mar 2014, 18:29 PM

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Cloud-based telephony has been credited as driving unified communications (UC) in today's organisations, but is the reality really so bright, does cloud telephony lack the silver lining? Here in the second of our three blogs, Paul Storey, Head of Voice at Redcentric, considers what companies need to be aware of if cloud telephony is to deliver on its promises.

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Talking up a storm - Part one

Posted by Paul Storey | 11 Mar 2014, 18:36 PM

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Cloud telephony has been credited as one of the driving forces behind Unified Communications (UC), but is the reality really so bright or does cloud telephony lack the silver lining. Here in the first of our three blogs, Paul Storey, Head of Voice at Redcentric, considers the issues with the technology’s business application.

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Improving voicemail password protection

Posted by Ian Rhodes | 25 Apr 2013, 15:01 PM

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Ian Rhodes, Divisional Director of Redcentric, discusses Ofcom’s recent report into the password habits of UK users. The results do not bode well for the security of corporate voicemails, with hackers using advanced software to tap into these voicemails in attempt to hijack the line and make international calls. Ian sheds light on a number of steps businesses should take towards improving their password policies.

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The low-down on Cloud-based telephony

Posted by Phil Dyson | 22 Feb 2013, 16:32 PM

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There are a number of benefits of Cloud-based VoIP, and these go much deeper than just the cost-centric. It is unsurprising then, that businesses moving their traditional, premise-based PBXs to the Cloud are becoming increasingly common. I am a huge proponent of Cloud-based telephony, and would urge sceptical IT directors to cast their eye over the article.

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Taking remote working seriously

Posted by Phil Dyson | 11 Jul 2012, 11:13 AM

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If there’s one thing you can rely on Boris Johnson for, it’s speaking his mind. And it’s safe to say that his recent thoughts on people working from home haven’t failed to live up to his usual style.

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Voice: not so much a protocol, more a service

Posted by Paul Storey | 11 Oct 2011, 14:13 PM

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An article in CRN argues that many users do not understand the risks of Internet telephony. The author, the CEO of a security consultancy, is right to be concerned about the complexities and potential security risks of Internet telephony and we totally agree that the Internet is riddled with security holes.

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