Omni-Channel vs. Multichannel: Choosing the Future of Customer Interaction
Is your contact centre rolling with omni-channel or hanging onto multichannel? Knowing the difference can make or break your customer experience and even impact your success. Dive in to find out why...
Unlocking innovation and opportunities with Azure AI
In the dynamic landscape of technological advancements, Microsoft has been at the forefront of innovation, with recent financial results revealing a remarkable surge in its Intelligent Cloud business....
Using WAN Insight to support your network availability and business growth
How you can use a visual WAN dashboard to track your network performance to support your network availability and business growth.
Why Microsoft Copilot (Bing Chat Enterprise) is a real enabler for businesses looking to use AI
Microsoft Copilot's integration into Microsoft licensing packages and security best practices, positions Copilot AI companion for businesses.
Accuracy in patient records: the critical need
In recent news, concerns have been raised about GP surgeries potentially earning nearly £1 billion from 'ghost patients'.
Why wayleaves shouldn’t be overlooked for your business and affects your network
Understand the significance of wayleave agreements for businesses, and if overlooked, they can hinder your company's performance and network.
Our cybersecurity predictions for 2024
Our experts explore the intricate cybersecurity landscape of 2024, marked by escalating threats, ensuring leadership support and cybersecurity awareness.
Navigating the cybersecurity landscape in the healthcare sector
A look at the top cyber threats and practical solutions to fortify patient data and hospital systems whilst we help you to navigate the cybersecurity landscape.
Vital Data Assets – What are they and why are they a major gap in Cyber-Resilience planning?
This blog explores why organisations often overlook protecting vital data assets (VDAs) that are crucial but not immediately time-critical.
Helping you to navigate change: VMware Licensing Transition
We discuss the impacts of the VMware licensing changes and provide you with advice on how to confidently navigate these changes.
Do cyber-attacks mean that RTOs and RPOs are pointless?
Explore vital cyber security insights: Understanding RTOs, RPOs, and effective data recovery strategies against costly cyber-attacks.
Safeguarding personal and business data: A call to action
With the alarming surge in cyber threats, as Apple reports a 300% increase in personal data breaches. Our cyber security team delves into the need for heightened awareness.