Enhancing your customer experience with the latest omnichannel features
Reputation, retention, and customer satisfaction are the cornerstones of successful businesses, and delivering an exceptional customer experience to support this is paramount. Omnichannel solutions...
What is cloud native computing?
Cloud native refers to software-first computing, with infrastructure that’s specifically designed around the cloud environment – rather than as an added feature to existing hardware or physical...
What is cloud architecture?
In simple terms, cloud computing architecture refers to the way your cloud system is structured, and how various components combine to share information and resources across a virtual network. But...
Improving Customer Experience with Voice
Omni-channel communication is a game-changer in handling increasing customer expectations and an increasing number of customer touchpoints.
Enhance your call routing with Text-to-Speech
Are you tired of the tedious process of recording messages for your phone system? We look at how our bespoke text-to-speech application can transform your telephony experience.
AI transforming industries: A look at use cases across businesses
In today’s fast-paced business landscape, enterprises are constantly challenged by a myriad of obstacles, ranging from operational inefficiencies to intricate decision-making processes....
What CSPs need to know about the VMware by Broadcom transition
As we continue to witness the evolution of the VMware by Broadcom acquisition, staying informed and prepared is essential to successfully navigating through this evolving situation. In this article...
Redefining hosting solutions for AI
In recent years, the data centre market has witnessed a remarkable surge in energy consumption, largely attributed to the escalating demands of artificial intelligence (AI). This trend, as highlighted...
Making a step-change in your relationship with your data centre provider
We understand that moving data centre can be a very scary transition to make. You need to know you’re in safe hands and that you can put your trust in a provider who has the skills and...
What you need to know about the VMware to Broadcom transition timeline
As the transition from VMware to Broadcom looms, it's imperative for organisations to understand the timeline and take the necessary actions promptly.
Safeguarding your business: A strategic approach to ransomware defence
In today’s interconnected digital landscape, the threat of ransomware looms large, and the consequences of an attack can be devastating for any business. The common misconceptions of...
The Spring Budget 2024 – what you need to know for your business
It's crucial to stay informed about how government policies, such as the recent Chancellor’s Spring Budget, can affect our technology landscape. Here’s a breakdown of key points from the budget...
Omni-Channel vs. Multichannel: Choosing the Future of Customer Interaction
Is your contact centre rolling with omni-channel or hanging onto multichannel? Knowing the difference can make or break your customer experience and even impact your success. Dive in to find out why...
Unlocking innovation and opportunities with Azure AI
In the dynamic landscape of technological advancements, Microsoft has been at the forefront of innovation, with recent financial results revealing a remarkable surge in its Intelligent Cloud business....
Using WAN Insight to support your network availability and business growth
How you can use a visual WAN dashboard to track your network performance to support your network availability and business growth.
Why Microsoft Copilot (Bing Chat Enterprise) is a real enabler for businesses looking to use AI
Microsoft Copilot's integration into Microsoft licensing packages and security best practices, positions Copilot AI companion for businesses.
Accuracy in patient records: the critical need
In recent news, concerns have been raised about GP surgeries potentially earning nearly £1 billion from 'ghost patients'.
Why wayleaves shouldn’t be overlooked for your business and affects your network
Understand the significance of wayleave agreements for businesses, and if overlooked, they can hinder your company's performance and network.
Our cybersecurity predictions for 2024
Our experts explore the intricate cybersecurity landscape of 2024, marked by escalating threats, ensuring leadership support and cybersecurity awareness.
Navigating the cybersecurity landscape in the healthcare sector
A look at the top cyber threats and practical solutions to fortify patient data and hospital systems whilst we help you to navigate the cybersecurity landscape.
Vital Data Assets – What are they and why are they a major gap in Cyber-Resilience planning?
This blog explores why organisations often overlook protecting vital data assets (VDAs) that are crucial but not immediately time-critical.
Helping you to navigate change: VMware Licensing Transition
We discuss the impacts of the VMware licensing changes and provide you with advice on how to confidently navigate these changes.
Do cyber-attacks mean that RTOs and RPOs are pointless?
Explore vital cyber security insights: Understanding RTOs, RPOs, and effective data recovery strategies against costly cyber-attacks.
Safeguarding personal and business data: A call to action
With the alarming surge in cyber threats, as Apple reports a 300% increase in personal data breaches. Our cyber security team delves into the need for heightened awareness.
Ditch the Silos for Omni-Channel Support
Redefine your customer support game with seamless omni-channel experiences. Learn why it's time to break free from siloed support systems.
Pioneering cloud innovation using VMware Cloud Foundation 5
From hyperscale abilities to heightened speeds, this blog looks at the transformative power of VMware Cloud Foundation and why we're using it.
Unleashing the Power of HPE GreenLake: A Game-Changer in Cloud Computing
From enhanced flexibility to streamlined operations, this blog looks at the features and benefits of HPE GreenLake and why we're using it in our new cloud platform.
Our thoughts on the NCSC Annual Review
We’ve highlighted some of the headline stats and takeaways from the recently released NCSC Annual Review 2023 report.
The Importance of Microsoft Extended Security Updates
Microsoft Extended Security Updates (ESU) are a lifeline for businesses relying on older software versions. Discover more about them and how Redcentric can help.
The private, public, hybrid and multi cloud journey
Whatever the business outcome our customers are searching for, all those where IT is the enabler can be accomplished using cloud technologies. Whether a retail organisation is seeking business...
Stop sidelining your agents: Why AI Assistance is a must-have, not a nice-to-have
Artificial intelligence assistance is the tool that will empower call agents to achieve customer service stardom. Read more here
Tom’s Ten Tips for protecting your organisation against Ransomware
Here are some top tips from Tom Holloway, Head of Redcentric’s cyber security division, to help you safeguard your assets and data.
The omni-channel prescription: AI’s role in transforming healthcare
The UK healthcare scene is in the midst of an exciting makeover. Healthcare providers in the UK are jumping headfirst into the world of omni-channel strategies to revamp patient care. They’re...
How to keep your passwords protected
Read more about our recent study on unique passwords, how Brits protect their passwords and how they create their passwords.
Cloud governance best practices: Key strategies for success
Discover the essential components of cloud governance that help you to control costs, enhance security, and achieve efficiency in your cloud.
Navigating the constantly evolving cyber security landscape with cutting-edge technology and expertise
In an era defined by seemingly unending technological advances, with businesses relying more than ever on digital infrastructure and data, the importance of robust cyber security practices cannot be...
Virtual Wards: Enhancing the Continuum of Care
Virtual wards provides patients with remote acute care, creating benefits for patients and staff alike. We look at how technology supports virtual wards.
The digital transformation of patient consultations: A win-win for GPs and patients
Healthcare is evolving. Discover how digital patient consultations is helping GP surgeries to meet growing demands.
Changes to WLR and ISDN services – What you need to know
As of 5th September 2023. communications providers can no longer make changes to their existing WLR estate. Discover what that means for you here
When BlueJeans Says Goodbye: Your Guide to Finding the Perfect Alternative
Discover your ideal video conferencing solution after BlueJeans. We help you to explore options, assess your conferencing needs.
What is Vulnerability Management?
In this article we look at the what, why and how to vulnerability management to help you stay informed and secure.
Top tips on ensuring data security when migrating to public cloud
Data security during the migration process is a priority. In this article, we will discuss the best practices when migrating to public cloud.
Redcentric is poised to help GPs in primary care to access government funds and make the transition to new digital telephone services
Cloud-based telephony offers a whole myriad of benefits. We discuss how the £240m government fund can enable GP's with improved patient care.
Leeds Rhinos athletes build careers in tech while balancing rugby league training
Inspired by the mindset which athletes have, which drive them to succeed, Redcentric has developed a close partnership with Leeds Rhinos and Leeds City College to offer an apprenticeship scheme to...
First impressions from our Leeds Rhinos apprentices
Our first two apprentices recruited through our partnership with Leeds Rhinos rugby league and Leeds College joined Redcentric on Monday 5th June. We asked them how their first few days had gone and...
MOVEit Transfer Vulnerability
On May 31, 2023, Progress Software warned the public about a critical SQL injection vulnerability in MOVEit Transfer, allowing unauthorised access to its database. Identified as CVE-2023-34362 on June...
Omnichannel Microsoft Teams: Empowering your organisation to enhance customer experience
In this article we look at the various ways a Microsoft Teams Omnichannel solution can support you in enhancing your customer’s experience.
Azure cost management – how to get your budget under control
Organisations are always looking for ways to cut costs. For some this might be looking to migrate to the public cloud. For Windows users, especially, Azure is an attractive option, eliminating not...
The BIG debate: What’s coming next in cloud transformation and where should you invest to stay ahead?
The cloud computing industry is experiencing a significant transformation, learn what's coming next and where you should invest to stay ahead.
ChatGPT – a tool for the times, but how can it be used within your organisation?
With growing digitisation, there’s no shortage of information you can find on the internet. But that’s led to information overload for many. Digesting, understanding and then distilling huge...
Why resilient businesses succeed
Resilience has been a buzzword for many years, but what does it mean? What are the component parts, and how do you know you have it? We take a look
What is Cloud?
Cloud is a broad term for on-demand computer resources provided virtually. This article answers all your questions on cloud
What is Colocation?
Colocation is the act of physically moving your servers into a data centre. This article answers all your questions on colocation
How does immersion cooling work?
Despite all the progress made with immersion cooling since the technique was first used in the 1960s, dunking your expensive hardware into liquid still sounds counterintuitive. Why would anyone go...
Launch of the Redcentric apprenticeship scheme
Based on an interview with Kieran Brady, Group Sales and Marketing Director, Redcentric Tell us a bit about the background to the scheme? Over the last 18 months a series of four acquisitions...
Top tips to effectively mitigate cyber-attacks including ransomware
Ransomware has been hitting the UK headlines recently with the severe disruption to Royal Mail’s overseas deliveries, employee data of The Guardian being accessed and Rackspace’s Hosted...
Private Cloud vs. Dedicated Hosting: What’s the Difference?
Companies and institutions have benefited from advances in cloud computing for many years. In order to seamlessly carry out complicated tasks, organisations rely on cloud hosting to run and maintain...
The Essential Guide to Private Cloud Hosting
Cloud computing is a wide umbrella that encompasses a number of different classes, types and architectures of computer system resources. For commercial use, a feature that regularly distinguishes one...
The Benefits of Bespoke AWS Managed Services
Amazon Web Services (AWS) cloud adoption accelerated dramatically in the last few years as executives scrambled to add digital agility and flexibility to their businesses. But the cloud doesn’t...
Virtual Private Cloud: What is it and how does it work?
Cloud computing has revolutionised both public and corporate technology, along with virtualisation. More and more businesses and consumers wonder aloud about whether they should be using VPNs for web...
MPLS WAN – your questions answered
What is MPLS technology? Multi-protocol Label Switching, or MPLS, is a networking technology that routes traffic intelligently using the shortest path based on “labels” rather than the complex...
Celebrating success
We were recently invited to celebrate success at an evening hosted by Megabuyte for 2021/22 award winners and alumni. Redcentric delivered a strong financial performance among its peers throughout the...
Guide to AWS Cost Optimisation: Best Practices And Strategies
A large part of any IT budget today is sent to cloud providers like Amazon Web Services (AWS.) Understanding your cloud bill and learning how to budget for the cloud is a vital concern for you....
Charting the ‘call to contact’ journey
Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...
How the cost-of-energy crisis is impacting data centres
Energy price hikes have hit the data centre industry hard. While a lot of investment has gone into energy efficiency, there’s no escaping the core requirement of a data centre: to power the...
Top 5 Strategies For Accelerating IT Transformation
IT transformation is a long process that affects all areas of your tech infrastructure.—and your business. Companies must examine how their systems, networks, and business policies mesh to ensure...
Top 10 IT Transformation Metrics to Measure Success
IT transformation is hard. You replace slow and error-prone processes in your business with more efficient technology to create more scalable and automated digital workflows. Yet you’re still not...
Energy-efficient data centres have never been so important
With energy prices sky high, energy efficiency is now ever more crucial. After all, you don’t want to pay for more energy than you need. Working with a sustainable data centre can help ensure your...
Guide to Choosing a Cloud Consulting Company
Cloud projects are complex and unique, with many moving parts and stakeholders. It’s why many companies turn to a cloud consulting company for help. With the right approach and guidance, they can...
How data centres support the digital future of your business
Modern technology is constantly evolving, and there are always new opportunities to delight customers and staff by equipping them with new and improved digital resources. It can be daunting to take on...
The Keys to a Successful Digital Transformation
Since digital transformation projects change your business from the ground up, it’s not surprising that many efforts fall short. McKinsey found that less than 30% of digital transformation projects...
Get ahead of the curve with SOGEA as we approach the PSTN switch-off
The PSTN Switch Off means that by 2025 BT Openreach will switch off the traditional, copper-based telephone network and from as soon as December 2023, you won’t be able to purchase any new ISDN or...
Why there are real benefits to a managed virtual firewall
Firewalls have long been an essential part of any WAN, hosting and/or infrastructure design. But against a rapidly changing digital threat landscape, there have been changes in recent years, one of...
How does a firewall work? What to know before your next attack
If you’re responsible for an IT setup then a firewall (or even more than one) is essential to keeping your data protected against cyber attacks. But what actually is a firewall and how does it...
Top 10 benefits of vulnerability scanning
Vulnerability scans are to enterprises what health checkups are to people; they’re proactive check-ins on a system’s health to ensure it stays in tip-top running condition. For companies, a...
Secure SD-WAN: peace of mind for your network
Like almost every technology innovation ever, for every problem it solves, it trails another along in its wake. Take SD-WAN. It’s a popular choice for those looking for MPLS-level Quality of Service...
What are managed infrastructure solutions?
IT infrastructure might seem like boring, background work which isn’t too important, but it’s actually the lifeblood of your business that keeps your business online and your people and customers...
The importance of securing a digital workspace
Cybersecurity has never been more important, especially for companies that depend on digital workspaces. One study found that cybercriminals can breach the network perimeter of 93% of companies today...
If only all carbon reduction was this eSIMple
Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...
The business benefits of hybrid IT
If your business is looking to adopt a hybrid IT system, it means you get the best of both worlds. It’s a flexible and reliable approach to IT infrastructure that’s essential to keeping...
A comprehensive guide to creating a digital workspace
The digital workspace movement has been building over the last several years, as companies shifted more of their workloads to software applications and cloud systems. Even if employees were in the...
Hybrid Cloud vs Hybrid IT: Definitions and Differences
With the complex nature of modern digital technologies, every business will need to take advantage of hybrid technologies to properly host their data and applications without having to compromise on...
Digital Workspace: What is it & how can it transform a business?
Events of the past two years have seen the proliferation of the digital workspace. But what exactly is it and how can it transform businesses?
Building an intelligent operating model for the future: The importance of looking ahead
To build an operating model that allows you to respond quickly to business needs, you need to look forward to your roadmap and outside factors. This blog looks at how other customers have built an...
Debunking data centre myths: Operations
Remember that scene from the Matrix where Keanu Reeves emerges from his jellied pod, surrounded by tens of thousands of similar pods. Or all those times Jack Bauer disappeared to the CTU server room...
Debunking data centre myths: Sustainability
Every so often, you may see articles discussing the carbon footprint of spam, or the environmental impact of gifs. These articles remind us that every action we take in the virtual world has a...
Building an intelligent operating model for the future: The considerations and the blockers
How does IT build an agile operating model to support an ever-changing working environment? We look at some of considerations and blockers as organisations start their journey.
Why does your organisation need vulnerability management?
Every year, cybercriminals find and take advantage of a corporate system’s vulnerabilities. They feast on open communication protocols and exposed databases that show no sign of regular security...
Digitisation vs digitalisation vs digital transformation
Digitisation, digitalisation, and digital transformation are frustratingly similar to each other, and – unfortunately for you – digital transformation is so important to the future of your...
How a data centre can improve your cyber security
A third of UK businesses lose customers after a cyber attack. cDiscover how a data centre an support your cyber security.
Making the change to Microsoft’s New Commerce Experience
Microsoft has created the New Commerce Experience which is a change to their subscription model. Read about these changes and your new options here.
How to create a digital workspace
Productivity tools enable your teams to work better, but with various solutions available how do you start to create your digital workspace?
8 essential energy saving tips for data centre customers
The cost-of-energy crisis in the UK has hit every industry hard, and with a 635 % increase in UK data centre power costs, data centres are being heavily affected by this. Energy price increases...
7 public cloud best practices every business needs to know
Using a public cloud is one of the most significant tech shifts for any modern business. Here are 7 best practices to help your organisation succeed.
The simple guide to public cloud migration
Demand for cloud computing services is growing rapidly and is expected to make up 14.2% of global enterprise IT spending by 2024. According to Gartner, spending on public clouds last year reached...
Sustainable data centres: About our green credentials
With efforts to tackle climate change ramping up, companies are feeling increased pressure to adopt greener business processes. It’s not just customers expecting more; ESG reporting is becoming more...
PSTN and ISDN switch-off
BT’s plan to decommission PSTN and ISDN lines will come into effect in 2025. To get prepared and to future-proof your infrastructure we’ve pulled together some key information you will need to...
Which virtual desktop solution is best-suited for your business?
Choosing the right virtual desktop can be hard. We look at four of the most popular platforms, their pros and cons and our recommendations.
Working from home in healthcare: how to securely access HSCN remotely
In this article, we’ll show you how healthcare professionals can access vital HSCN data remotely, without sacrificing on IT security.
4 ways Microsoft 365 can support retailers to provide excellent customer service
For retailers, providing excellent customer service is crucial. Discover how retailers using Microsoft Office 365 to deliver faster, more productive results.
Credential Stuffing – what it means, and how it affects your business
Credential stuffing can leave your business vulnerable. We look at the dangers of credential stuffing and what your business can do to stay protected.
How to plan a successful public cloud migration
A cloud migration is not a project to be run in isolation; this is a business transformation. Discover how to plan a successful migration here
3 ways technology can accelerate your onboarding and induction process
With the right technology, you can accelerate your onboarding and induction process. We look at three different ways to support your organisation.
Private Cloud vs Public Cloud: What are the main differences?
Cloud computing has transformed how we work and play online. But the cloud isn’t one thing; it spans a range of classifications, types, and architecture models. Most applications and services run...
What is Public Cloud? A Comprehensive Guide
Public clouds are one of the most recognised models of cloud computing today. They’re an efficient and economical way to pool tech resources and infrastructure in a virtualised environment. Those...
What is Hybrid IT?
Hybrid things are valuable because you get the best of both worlds. A hybrid car is better for the environment but has the performance of a petrol car. A liger has the majesty of a lion but the...
Using digital transformation to improve customer experience
Digital transformation is essential to the future of your business for a number of reasons, foremost among them: it’s central to improving your customer experience. Ultimately, you’re in the...
Can you use a colocation data centre as your cloud provider?
There are lots of options when choosing a cloud platform. We look at some of the reasons you should consider a managed cloud provider.
What is SIEM and how can it help protect your business?
A proactive mindset and a SIEM strategy in place, businesses can massively reduce the risk of a cyber-attack. But what exactly is SIEM? Find out more in this article
Supporting the ‘working from anywhere’ model with Secure Remote Access
The uncertainty caused by Covid is now very much an ongoing feature of business life for many. Covid has meant we have come to rely on a whole host of technologies that were once perceived as...
AWS well-architected framework
It’s no longer enough to simply move your workloads into the cloud and forget about them. From reduced costs to increased performance, the cloud provides the foundation your business needs to...
How data centres can help your sustainability goals
It’s non-negotiable that customers have around-the-clock access to your services, but your IT uses a lot of energy to achieve this. Customers are factoring environmental impact into buying...
Healthcare Digital Transformation Trends 2022
Technology is reshaping healthcare and changing how we look at and manage patient care, clinics, and medical facilities. Investment in healthcare technology is growing rapidly and is predicted to...
Delivering service excellence with SMAX
Interview with Tim Wilkinson We’ve been championing continuous improvement internally within Redcentric for many years now, so I’m really delighted to be talking to our customers about the launch...
Retail cyber security best practices: A checklist
Did you know that, without sufficient cyber security , your retail business could face fines of up to €20 million? Not only that, but your reputation could also suffer irreparable damage. Indeed,...
CIO learnings from the pandemic
The pandemic has resulted in rapid changes to the way we work, but it's not only the shift to remote working which CIOs have been hard-pressed to deal with. Read more here.
How to measure digital transformation progress
In a time where digital disruption seems to be constant, the need for business to embrace all things digital is accelerating. Companies understand that data, technology, and analytics are key to their...
Rack sizes – how to calculate how many U you need?
Hosting your IT in a data centre using colocation services is an opportunity to upgrade resiliency and reliability, while saving you money. However, to make this saving you need to make sure...
Environmental benefits of public cloud
Climate change presents one of the biggest environmental challenges our species has ever seen and as the impact is increasingly felt, it is becoming increasingly important for us all to reduce...
Delivering full-fibre projects with a trusted partner for gigabit capable connectivity
When selecting a supplier on the gigabit capable connectivity DPS framework to deliver your full-fibre project, you need someone you can trust. This blog looks at how to find a qualified supplier.
How digital transformation and sustainability support each other
Businesses are putting a lot of pressure onto IT teams to deploy new digital technologies which can provide staff and customers with the best possible experience. At the same time, you’re...
What does the future of remote working look like?
Remote work is evolving, not least because of Covid-19. From tech to healthcare, everyone's doing it. This article explores the future of remote working.
Remote working in the UK: 5 most interesting statistics
As companies come out of their fully remote working situations, many people wonder what their work lives will look like going forward. Will companies stay fully remote, or will they adopt a hybrid...
The top 5 security risks of remote working
Working remotely is convenient, but remote employees may unintentionally put your company’s data and networks at risk. Unsecured wi-fi connections, unattended computers, and data breaches are...
What is 95th percentile billing for internet?
95th percentile billing is also called burstable billing, and it’s a way of calculating the cost of internet use which ignores the top 5% of internet usage peaks. It’s commonly applied to the...
The Complete Guide to Digital Transformation in UK Healthcare
Digital transformation is revolutionising UK healthcare. This guide explains its challenges, benefits and how it may help your organisation.
Why your cloud transformation should factor in hybrid IT
The cloud is undoubtedly a great way to run more efficiently and increase flexibility. For many, it represents the future of computing. However, it offers a one-size-fits-all solution, which can...
Beginner’s guide to server colocation
Server colocation is the act of hosting your servers in a data centre. Your servers will be hosted securely and separately but alongside the servers of the data centre’s other customers, hence the...
How our VMware Cloud Verification supports customer availability
Your ability to access systems, applications and data at all times gives your customers confidence. Discover how a VMware cloud verified partner supports that.
Cloud repatriation: What it is and how to repatriate
Hyperscale cloud is designed for enhanced scalability based on demand and it means companies can utilise servers that are owned and managed by cloud providers. If a company needs a lot of extra...
Get your calls to work smarter for your legal firm
How can legal firms drive additional value from their Microsoft Teams investments? We look at overlaying new capabilities to optimise productivity, client service and revenues.
What is a hypervisor? Finding the right one for your cloud
What goes on behind the cloud? Cloud systems are only possible thanks to the layers that the cloud is built upon, from hardware to hypervisors to virtual machines (VM). If you’re thinking about...
IaaS or PaaS – How “managed” cloud can mean different things
When researching your options for private cloud solutions you may have come across the term “managed cloud”. Confusingly, “managed” means different things to different providers and in turn...
The Essential Guide to Digital Transformation
Bringing your business up to speed with technology requires careful planning. This guide will explain how to execute a digital transformation successfully.
The difference between colocation and a data centre
When your IT needs outgrow the capacity of your in-house server room – whether in terms of space, power, or cooling requirements – you might start searching for alternative options. If you’re...
What should retailers look for in a Managed Services Provider?
The retail sector is increasingly focused on adding value, building resilience and delivering innovation, we look at why MSPs are an attractive option for retailers.
Overcoming your digital transformation challenges
The outcomes you might be seeking with digital transformation could be process optimisation, cost reduction or business continuity. But how do you overcome your challenges to get there?
Using Cisco Webex calls within Microsoft Teams
Discover how you can use the Cisco Webex application to give you the flexibility to use Microsoft Teams for both internal and external calls.
Why data centre location is important – Cost, travel time and latency
Cost, security, reliability – there are a lot of factors to consider when choosing a managed data centre partner. You might be looking for a data centre that prioritises sustainability, one that...
Top tips on using technology to thrive
When looking towards the future and considering how your organisation can thrive, read our tips on reviewing and using technology to thrive
Transitioning from surviving to thriving
During the global pandemic we look at how some organisations have been using technology to survive and set themselves up to thrive
The future of the data centre
Do you have an endpoint in mind for your digital transformation journey? For many businesses it’s the cloud. Moving everything to the cloud seems like the modern thing to do, right? It’s so...
High performance computing: Immersion vs rear-door cooling
High performance computing (HPC) requires sophisticated cooling technology – but what type? Conventional air-cooling solutions don’t typically have the cooling capacity to manage the temperatures...
What makes immersion cooling so green and energy efficient?
More data means more energy consumption. With every search, selfie and online purchase, we are (directly and indirectly) consuming energy. How much really depends on the efficiency of the services in...
It is too tempting to conclude that ‘clicks has mortally wounded ‘bricks’
A number of retailers are proving immensely resilient, all with a ‘bricks’ back story but a more recent history of strong digital transformation
Wide Area Network: The Essential Guide to WAN
Your complete guide to Wide Area Network (WAN) - what it is, what it’s main features are, why MPLS is so dominant and the challenge from SD-WAN.
The steps of a successful private cloud migration
Private cloud migration is a big trend in IT – and one we anticipate will only grow as the drive for greater efficiency increases. But what are the advantages of private cloud, and how can you make...
What is HSCN? Your Guide to the Health & Social Care Network
This is your complete guide to the HSCN. Learn what it is, how it affects your health and social organisation and how you can connect to the HSCN.
Top 5 remote technical support tips for business owners
When was the last time someone leaned over your shoulder and fixed your technical problems with a few clicks? Unless you have a particularly handy spouse (or teenager), the chances are it’s been a...
How can an IT manager help with downsizing the office?
Office downsizing requires a complete overhaul to a company’s work environment, including your IT. Even though it requires extensive planning before making the move and causes significant...
Hybrid Cloud Security: How to secure your Hybrid Cloud
Hybrid clouds allow organisations to benefit from both public and private cloud models. But how do you keep your hybrid cloud secure? Here are the best practices.
A comprehensive guide to Managed IT Services
Outsourcing some functions to a managed IT service provider can bring huge benefits but how do you decide if it’s right for you? Our buyer’s guide explains.
What is FM200 gas and how does it keep data centres safe from fire?
As a responsible data centre operator, we at Redcentric have an excellent fire suppression system which uses FM200 gas. Fires are not only a risk to people’s safety, but if one got out-of-control...
The 4 major business benefits of colocation
Growing your business is exciting – but lots of things can conspire to slow you down – and as you expand, one of the biggest brakes on your growth is IT. But a great upgrade option...
Becoming technology enabled with cloud
How are other organisations using cloud to drive efficiencies and supporting their customers to deliver the services they need.
The evolution of data centre cooling and what you need to look for
Data centres have always required some kind of cooling system. But as IT systems become more sophisticated their power consumption grows and so does their heat output. Too much heat can fry your CPUs...
5 most common enterprise network problems & how to fix them
Network problems can put the brakes on your company’s productivity. Here are the 5 most common enterprise network problems and the best ways to solve them.
What is Broadband Network Management?
With the increase in connected devices globally, broadband network management is essential for businesses. Learn more about it and how it can benefit you.
8 ways collaboration tools help teams work better together
Users want to work within a single interface across different devices for calling, messaging and meetings. Read how collaboration helps teams.
The ticking time bomb in your in-office server room
Avoiding unnecessary risk during a pandemic is the logical position that most companies have adopted in 2020. This includes minimising anything that has the potential to cause disruption to business...
Becoming technology enabled
Organisations are becoming technology enabled to create the agility necessary to overcome the challenges of digital disruption. Read more here
How to choose the best data centre to support your business
If you’ve got as far as deciding you need a data centre, you are probably starting to look at your options. But how do you choose the best colocation data centre for your business? And what makes a...
Finding a data centre for high-performance computing (HPC)
High-performance computing (HPC) is already being adopted by companies looking to reach new levels of data analysis, and it’s essential to the future of AI and machine learning, but the first...
Why you shouldn’t have your system backup stored locally
Every company needs to backup their system since it’s the only line of defence against several threats that can corrupt or invalidate your data, but you need to make sure your backup is capable of...
SD-WAN: A Buyer’s Guide
There is a growing buzz around SD-WAN as a network solution. It brings considerable benefits for some use cases but it isn’t a silver bullet for networking.
Ensuring your availability to your customers and staff with remote communications
How did organisations keep direct dials, hunt groups and compliance in place when enabled their staff to work from home? We discuss in our blog.
8 benefits of using a cloud service provider
How can you benefit when using a cloud service provider? This blog looks at how you can tap into a wider skills pool and get your solutions optimised.
Long-term remote working – building IT for a new culture
Regardless of the current restrictions around working in the office vs remote working, a lot of companies have said that they plan to operate a permanent ‘work from anywhere’ philosophy. If...
How Covid-19 made remote working possible for the VFX industry
2020 has brought a lot of changes for a lot of industries, and visual effects companies (VFX) are no exception. Working from home for VFX companies wasn’t an option in 2019 – it was believed the...
SD-WAN: Separating fact from fiction
We look what makes SD-WAN so appealing, how WAN got where it is and why there’s so much talk about network transformation.
The difference between data centre redundancy and resilience
Reducing computer system downtime should be a top priority for every company, since your services going down will have a devastating financial cost – in lost business or paying SLAs – and...
The building blocks for building a successful hybrid cloud
Hybrid cloud, also sometimes referred to as Hybrid IT, is a sophisticated computer system that combines the advantages of public cloud, private cloud, and potentially other IT platforms. A company has...
What is a managed service provider?
A managed service provider (MSP) is a company that manages a range of IT services and infrastructure on behalf of an organisation. Read more here
Why private cloud should be part of your digital transformation
Technology is constantly evolving, and with 5G and quantum computing on the horizon, companies need to have a road map ready to incorporate these technologies when they become available. We take a...
Secure Remote Access Solutions: A Buyer’s Guide
Its important for remote workers to be able to access their data and applications. How do we ensure that they can do this quickly, easily and securely?
How can private cloud solve your business problems?
Covid-19 and lockdown forced companies to make a rapid change to how their staff are using their IT, with more people remotely connecting to an IT system that might not be setup for it. Talking to...
Digital transformation – How to decide between scaling up or out
Even for IT experts the future is hard to imagine, remember where technology was in the year 2000 and think about how the world could be different in 2040. But as a business leader, you need a plan...
Call2Teams: A customer perspective
How are Call2Teams, PTSN capability from within MS Teams, helping organisations? We asked our customers their five key benefits.
Managed WAN Services: 6 reasons your business needs them
Managed WAN Solutions can help your business with the agility it needs to scale. We've outlined 6 key benefits of Managed WAN Services in this short article.
Managed network services: a buyer’s guide
A Buyers guide to managed network services. The key things you need to consider when investigating investing in managed networking for your business.
SD-WAN: Three benefits your users will thank you for
Here are 3 benefits of SD-WAN that can help you deliver a great user experience and at the same time, help you prepare your network for the future.
SD-WAN: 8 Signs SD-WAN Should Be On Your Networking Agenda
Are you thinking how your existing network provision can work harder or smarter? 8 signs you may need to integrate SD-WAN into your network strategy
Managed networks: meeting your emerging business requirements
As emerging business requirements arise like increasing user experience and new inititives, how can you ensure your network can support your future growth?
How IP Telephony supports organisational agility and remote-working
In this blog we look how IP telephony supports agile working by using functionality such as call forwarding and hunt groups whilst working from home.
Edge data centre vs inner-city (London) data centre – which is best?
Data centres generally fit into one of two categories: inner-city and edge data centres. Understanding the differences between them will help you pick the best option for your business. Centralised...
Colocation or cloud: options when upgrading from in-office servers
At the time of writing we’re almost two months into the government lockdown and many people anticipate that mass remote working will be standard practice for the foreseeable future. So, businesses...
The benefits of a secure unified communications platform
With organisations having to quickly mobilise unified communication tools to support home working, is now the time to review the security of these systems?
5 tips to manage hybrid cloud for success
Hybrid cloud is one of the cloud leading approaches, but managing these environments can get very complex. Our tips look at ways of managing hybrid cloud.
Aligning your cloud strategy with your business objectives
Achieve the full potential and value of cloud solutions. We look at different objectives and how your cloud strategy supports them in different scenarios.
Maintain the same calling experience with Unity on a SIM
With Unity on a SIM, you can extend your company’s PBX into your employee’s mobile devices, keeping them connected to your customers. Discover how here.
New Redcentric Call2Teams™ service enables PSTN calling from within Microsoft Teams
Give your O365 users a Microsoft Teams PSTN calling function with Call2Teams™. There’s no doubt that Microsoft Teams has been a...
Seven (7) things to look for when selecting a data centre partner
A company’s data and computer systems are its life blood, and that’s why determining where and how you store your IT infrastructure is a fundamental business decision. Hosting your IT...
Remote working tips for keeping a connected workforce
It’s fair to say that Covid-19 is probably the biggest stressor to hit business and society in peacetime. But whereas a decade ago the widespread call to work from home would have resulted in...
Relax – Data centres are designed for resilience
We’re entering unprecedented times. Just a few weeks ago, the Coronavirus outbreak was happening somewhere else to someone else. Now Covid-19 is affecting all of us and increasingly we’re being...
High-performance computing: Managing cyber security risk
HPC isn’t new, – just as data isn’t new. Scientists have been using both for a long time. But the amount of data we collect has grown exponentially in the last few decades and it’s no longer...
What are IaaS, PaaS, and SaaS, and how do they impact Cloud?
When it comes to the IT industry – the clue’s in the name: they love abbreviations, and don’t always take the time to explain them. But if you’ve heard your IT team talking...
The effects of power outages
Industry-leading equipment and the expertise and commitment of our engineers means that we’ve been able to ensure power availability within our UK data centres. In the modern business world,...
HSCN Secure Remote Access Tokens FAQs
Secure remote access to HSCN services and data provides clinicians critical information to support them to make informed decisions on the move. Get your questions answered below on HSCN secure remote...
Why high-performance computing and AI need one another
High-Performance Computing (HPC) and Artificial Intelligence (AI) are fundamentally different from each other, but how they work together is vital to the future of computing. HPC is hardware, and AI...
Public cloud connectivity – securing access to AWS and Azure
We can say that the time for “moving to the cloud” has now passed with 88% of UK businesses using public cloud services in 2018, but yet security still remains as a major worry. With such a large...