8 ways collaboration tools help teams work better together Aragon Research describes people-centric collaboration as ‘enabling seamless communications and collaboration’. Users want to work within a single interface across different devices for...
Ensuring your availability to your customers and staff with remote communications Remote working has been a critical enabler for organisations, supporting their business continuity throughout the COVID-19 pandemic. Ensuring that the communication experience, for customers and...
Calls2Teams: A customer perspective Managed telephony has saved the day for many rising to the challenge of Covid-19. The need to mobilise thousands of employees has had many organisations thankful they had the capability in place to...
The benefits of a secure unified communications platform Many organisations have faced challenges as lockdown became a swift reality and home-working a necessity. The agility of all types of organisations has been tested, and the speed at which...
New Redcentric Call2Teams™ service enables PSTN calling from within Microsoft Teams Give your O365 users a Microsoft Teams PSTN calling function with Call2Teams™. There’s no doubt that Microsoft Teams has been a godsend in recent weeks with its messaging capability but it’s...
What is cloud collaboration? When Cloud collaboration happens in an unregulated environment that can’t be audited, where intellectual property can’t be protected, and where data and network security can’t be guaranteed,...
The chance meeting… Or how not to adopt a collaboration solution by accident We have the skills, the experience and the ability to deliver a ‘best fit’ meeting and collaboration solution for your business. Since the word ‘Skype’ became a slang term for a video call and...
Top tips for creating a unified communications strategy Have a Vision Before you even get to define your business case, proactively engage with your end users to understand how they work today, find out what’s important and how the introduction of a...
Blurred lines – who owns the data on your mobile phone? According to recent research by CompTIA only 4% of firms have actually rolled out a full Bring Your Own Device (BYOD) policy. In it’s Third Annual Trends in Enterprise Mobility research, CompTIA...
Dynamic communication and collaboration in the NHS Communication technology is so ubiquitous in our personal lives that we forget it can be a challenge to implement effective communication technology in the workplace. Decades of siloed infrastructure...
Things to consider when migrating unified communications into the cloud Unified Communications (UC) solutions are moving into the cloud, at pace, and this year, with particular focus on collaboration as a UC adjunct, will function as the tipping point for this migration....
