White Papers

Unified Communications and Collaboration


Recent reports have outlined Unified Communications (UC) and Collaboration as ‘the next big thing’ but there is substantial evidence to support that we’ve already reached the tipping point of UC adoption. Unified communications is an enabler for increased collaboration and is a concept that is not only transforming organisations but providing benefits to executives and end-users alike. This white paper looks at the drive towards Unified Communications, types of delivery models and the impact on businesses.

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Data Sovereignty - Bringing you up-to-date


While Cloud's "any time, any place, any device" flexibility is ideal for today's international businesses these same benefits are causing great concern for global businesses who are wanting to protect their data while still remaining compliant. The third and final white paper in this series covering data sovereignty brings us upto date with the current state of play looking at international laws, legal developments and the new guidelines affecting how and where you store your data.

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Data Sovereignty - A Legal Checklist


Covering issues such as data security and who is responsible for your data, our latest white paper looks at some of the key questions that your organisation should be asking any provider ahead of moving your data into the Cloud. Following on from the first white paper in this series which looked at how the internet is blurring the lines when it comes to rights of access to data, this white paper explores the various contractual and practical issues organisations should consider when choosing a Cloud provider.

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Insuring your Cloud journey


Within an ever changing environment the insurance market is has the same IT demands as other sectors within the UK such as the requirement for cost savings, driving innovation, integration projects and new customer engagement models to name a few. This white paper looks at six different solutions which address the business challenges of insurance firms, and are designed to de-risk decision-making and technological progression.

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Navigating the world of data centres


If your business is expanding and it’s time to ‘up the ante’ when it comes to data storage and security, you probably already know that what you really need to do is formalise your data management processes. This white paper looks at the considerations your organisation will need to take into account when setting up your own data centre, or looking for an external partner to manage it all for you.

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Data Sovereignty - What Your Business Needs To Know


Latest figures show that some form of Cloud technology has been adopted by 90% of businesses worldwide. For organisations this makes enterprise data available to any office regardless of location, however storing data within the Cloud means the data is not only subject to the laws from the originating nation but also where the data resides. This white paper looks at the subject explaining what data sovereignty is, what it means for your data and what the solutions are for UK firms looking at the Cloud as a means to store their enterprise data.

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Closing the NHS demand resources gap


By 2020/2021 it is expected that the NHS will be facing a multi-billion pound gap between rising patient care demands and the cost of resources to meet those demands. With this in mind, mounting pressure is being placed on NHS bosses to deliver better care at the same time as reducing organisational and system costs. This white paper looks at why the NHS is in a position to continue to improve patient standards and also deliver cost savings.

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The Legal Landscape


As the legal sector embraces classical outsourced IT solutions such as managed networks, colocation and data management, this white paper looks at what happens when there is a quantum shift in the dynamics of data storage by tiering your data and how law firms can benefit financially and increase productivity by implementing a Unified Communications strategy.

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Many organisations are finding that BYOD or 'Bring Your Own Device' is just the start of a shift in thinking for Corporate IT. This white paper looks at BYOA (Bring Your Own Apps), the next stage in this progression and explains how forward-thinking organisations are already starting to look at their employees creative knowledge to develop their own tailored apps.

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Extending the Datacentre


Businesses needing to expand their IT infrastructure face a dilemma: how will the new infrastructure be built? Will it be virtualised or physical? Will it be on-premise or in the cloud? And if it’s in the cloud, will that be public or private? Each of these infrastructures has its own advantages and disadvantages but with today’s demands, none alone is capable of answering the needs of a growing business.

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The Shadow Behind The Cloud: Addressing the Shadow IT Challenge - A Guide for SMES


In a recent survey, 80% of respondents admitted to using non-approved SaaS applications in their job. This white paper looks at the growing concern of shadow IT that is facing many IT departments. The white paper looks at why shadow IT is becoming more common, what the problems facing IT staff are and, most importantly, how software issues can be addressed with staff without ignoring their requirements.

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Co-habitation: How hybrid cloud optimises new and legacy technologies

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With predictions claiming that Cloud computing will become a staple of business operations by the year 2020, there is still some uncertainty within many businesses as to whether they are ready to make the journey over to Cloud services. This white paper examines the merits of the hybrid cloud explaining the benefits of 'hybridised' on-premise and Cloud IT deployments and how a risk-managed hybrid strategy can remove the need to rip up and replace legacy infrastructures.

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Towards a cloud-enabled public sector infrastructure

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As requests for 'on-demand' public services increase, both local and central governments are starting to make the journey to the Cloud. It is an exciting time for the public sector and one that will completely change the way in which services are delivered to the public. In this white paper, we look at some of the must-have factors that will enable public sector workers to full embrace the Cloud.

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A CFOs guide to Cloud computing


A CFO manages financial risk for an enterprise, spotting threats and opportunities that can transform the business. The latest transformation is taking place as businesses choose to move to Cloud-based IT. In this guide, we examine what Cloud Computing means, and how the Cloud can benefit your enterprise by giving you operational agility plus the ability to cut Capex costs.

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Cloud engagement strategy for legal firms


With an estimated 90% of cost now going on supporting and maintaining the law firm's traditional on-premise environment, and legal IT directors contending with a new imperative 'how to do more for less' what options are there for reducing and optimising that spend. In this paper, the benefits of Cloud computing and its associated technologies are discussed in relation to the legal sector, including why firms should not be inhibited by perceived 'security' issues.

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Eight Points to Consider as You Move to the Cloud


Survey results from a recent Computing magazine study have found a number of common mistakes are being made by businesses as they make the move to Cloud environments. In this paper, these issues will be examined and eight crucial areas to consider when making the move to Cloud services will be identified.

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Ten questions to ask network providers


IP-based networks offer significant business advantage through powerful support of high-speed Cloud-based voice, data and virtualisation services, as well as real-time collaboration tools such as video-conferencing. But to reap the benefits you need to make sure you’re not getting a next generation network marred by last generation service and support. This paper suggests the ten key questions you should ask your network provider to ensure you’re getting real value for your investment.

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Cloud Telephony


IT departments need to look for innovative ways to enable their ferociously tight budgets to continue to support competitive advantage and business agility. The need for economy is centuries old, but today's economic climate gives the problem new resonance. So what's the answer? Well clearly there's not one simple cure-all. But as a starting point, you could do a lot worse than looking at how much you're paying for your telephone calls and lines, and simply do a like-for-like swap.

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Do you really know what you are buying? As technologies both VPLS and MPLS offer a number of business benefits. However, there are key operational differences between the two. Put the technology and the acronyms to one side for a moment, close your mind to marketing spin and think in terms of business benefits and total cost of ownership. Then question one fundamental point - will your business gain most from a fully managed IT and Comms delivery model (based on MPLS architecture) or a ‘wires only’ DIY service based on VPLS?

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What does Cloud computing mean for your business?


The experts cut through some of the fog surrounding 'cloud computing', crafting clarity out of confusion. One of the problems with 'the next big thing' is that all the hype can quickly drown out the basic facts, this White Paper focuses on two very simple but core questions: what is cloud computing and what does it mean for you and your business?

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